Purpose: The purpose of this paper is to review a systemic organizational change initiative for improving collaboration, innovation and value creation at a global telecom. Design/methodology/approach: Based on a comprehensive internal assessment Telenor identified core issues and challenges in supporting collaboration after several years of…

The understanding of expert knowledge as shared, distributed and contextualised has gained ground. The case description in this article focuses on developing expert knowledge in a situation in which both knowledge needs and the definition of expertise fields changed radically in the public sector within a social crisis. The article examines an…

Access to injury prevention information is being transformed by the Internet and information technology. These new strategies for "knowledge management" are creating new opportunities for health education and injury prevention. This article provides an overview and a list of internet resources on unintentional injury prevention, acute care and…

Universities increasingly employ information technology to distribute elements of their educational programs beyond campus borders and to find new uses for the intellectual capital they produce. Some faculty, with varying support and success, are moving course materials--and sometimes courses themselves--to the Internet to reach wider audiences.…

The knowledge economy is a dominant force in today's world, and innovation policy and national systems of innovation are central to it. In this article, we draw on different sociological and economic theories of risk to engage critically with innovation policy and national systems of innovation. Beck's understanding of a risk society, Schumpeter's…

For many years now the Holiday season has been associated with the gathering of information professionals in west London for the annual Online Information Meeting. The Meeting currently is organized by VNU Exhibitions Europe (formerly Imark Communication), though for old-timers it will forever be associated with Learned Information, the…

In the first 24 months of the project, KP-Lab members were highly dedicated to dissemination and were engaged in various dissemination activities that contributed to the prime objective of the KP-Lab dissemination efforts which is "to make the project widely known to a variety of prospective users and, at a later stage, to promote the…

This deliverable has been produced in the context of the Knowledge-Practice Laboratory (KP-Lab) project. KP-Lab focuses on innovative practices of working with knowledge in higher education, teacher training, and workplaces. Participants of WP10 are University of Helsinki, University of Oslo and Poyry Forest Industry representing both researchers…

The sustained phase of transition to economies characterised by considerable, and sometimes revolutionary, advances in science, technology and related industries, coupled with subsequent profound changes in economy and society, has increased the importance of the knowledge-intensive phases of production for value-creation. As enterprises, in fact,…

"Designing Distributed Learning Environments with Intelligent Software Agents" reports on the most recent advances in agent technologies for distributed learning. Chapters are devoted to the various aspects of intelligent software agents in distributed learning, including the methodological and technical issues on where and how intelligent agents…

This article defines management as a source of organizational competitive advantage and from the view that managers are some of the employees most vital to a firm. According to influential theories in the field of strategic management, such human assets should be protected, governed, and developed internally. In contrast to the traditional view of…

It is proposed that to reach a state of generative learning, an organization requires a "generative learning manager": a person who understands the importance of development and directing of knowledge. The purpose of this study was, therefore, both to explain mechanisms like knowledge distribution, goal setting and symbolic convergence from a…

Purpose: To examine the critical roles of leadership in higher education and to define how such roles enable an environment that embraces the demands of a knowledge-based organization. Design/methodology/approach: Through interviews with executive leadership in several higher education institutions, the ontology of knowledge management was…

Purpose: The aim of this paper is to examine social networks from a Western and Eastern view. Design/methodology/approach: The paper uses case study methodology to gather evidence of how world pioneering firms from Asia and Europe measure and report their social connections from a Western perspective. Findings: It examined the basic indicators…

Purpose: This research examines the level of perception and implementation of 11 identified knowledge management (KM) success factors and their differences among the information and communication technology (ICT) companies operating in Malaysia. Design/methodology/approach: The survey data was obtained from a study of 427 middle managers from 194…