Describes a survey that examined library policy on the circulation of microforms and microform readers, the use of automated circulation systems for microforms, and the number of holdings in volumes and in microforms. It is concluded that libraries need to consider the ramifications of online circulation of microforms and user demand for these…

Discusses the uses of microcomputers in libraries. Highlights include selecting hardware and software; providing microcomputers for public use; using microcomputers to access larger systems; the use of general purpose software, including desktop publishing; computer networks; library specific software; and the future of microcomputers in…

Describes the institutional setting, history, and services of the New York Zoological Society Library. Topics covered include clientele; library collections and special collections; library staffing and organizational structure; computer applications; and relationships with other libraries. (11 references) (CLB)

Describes the history and functions of the Minnesota Zoological Garden library. Topics covered include the library collections; library services, including online search capabilities; and the various groups of users served by the library. (three references) (CLB)

Eleven articles introduce expert systems applications in library and information science, and present design and implementation issues of system development for reference services. Topics covered include knowledge based systems, prototype development, the use of artificial intelligence to remedy current system inadequacies, and an expert system to…

Describes the competitive bidding process used by California State University to successfully procure integrated library systems for 5 of its 19 campuses during 1 fiscal year. The procurements demonstrated that competitive bidding not only reduces overall cost of library systems, but also allows the buyer to achieve favorable contract provisions.…

A forum of five articles discusses the lack of new master of library science (MLS) degree holders being educated to support the potential of library automation, and the resultant hiring of non-librarians to cope with technical details. Suggestions for developing managerial competence in the automation area through education initiatives are…

Reports the results of a survey of 1,003 libraries that examined the current use of and plans to purchase integrated library systems. Factors discussed include hardware currently installed, upgrading of old systems, plans to purchase hardware, current and desired functions, vendors, purchase of microcomputers, and automation budgets. (CLB)

Discusses the impact of new technologies on library operations and management, and the need for librarians to understand how to manage technology and utilize it to improve library services. The areas which library education should address to prepare librarians to deal effectively with new technologies are outlined. (CLB)

Describes a project at the British Architectural Library to automate all of its systems into one integrated database, maintaining the specific requirements of the architectural curator while introducing systems and standards accepted by the librarian. The discussion covers the methods used to achieve a link between objects and documentation. (CLB)

Describes current features of the Research Libraries Information Network and ongoing research to enhance the system. Features discussed include access to the central bibliographic database, authority control, nonroman character set support, special databases for search only use, thesauri, videodisk interfaces, and file clustering. (CLB)

The College Information Management System (CIMS), a comprehensive, integrated office automation and student data system in the College Office of the School of Arts and Sciences at the University of Pennsylvania, is described. The system has revitalized the advising process by supporting better tracking of student progress. (Author/MLW)

As new information technology options are made available, office automation systems are being introduced and along with campus networks, and management information service requirements are evolving. Eight common strategies found in 10 American institutions are reported. (Author/MLW)

Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)

Describes factors in successful customer service programs that are pertinent to libraries choosing an integrated online library system. Topics discussed include quick response time; easy access to information; well-trained client representatives; low costs; cooperation with customers and vendors; and anticipating customer needs. (LRW)