To determine if users of the library at Auburn University (Alabama) used the cross-references provided by the series title authority file in online catalog searches, this study performed a transaction log analysis of 2,793 searches and found that cross-references are used. The number of redirects rose as the number of cross-references in the…

Compares users' self-reported and observed usability problems within a Web-based information system. Participants were asked to complete a specific list of tasks within the system, after which they answered several questions regarding the system's usability. While, advanced users generally completed the tasks in less time than novices, the number…

A user-oriented study of how research results reached Swedish environmental health protection inspectors on the job determined that research dissemination was affected by a lack of standardized professional training; professional responsibility for a wide range of knowledge; employment on small staffs precluding specialization; development of…

A study of 22 high school students who used a prototype navigational map for browsing hypermedia documents found that the tool was not effective. Supporting previous research the study found the use of maps resulted in poorer performance, less use of the system, lower perceived control, and poorer development of mental representations. (PEN)

Describes how reference-based instruction can be incorporated into an instructional system design. Provides specific examples of learning objectives and student exercises. Defines reference-based instruction and outlines its benefits. Lists guidelines for how to structure usability tests for Help systems. Advises how technical communicators can…

Describes a series of user studies used to advance understanding of how people use electronic tables (E-tables) and inform the development of a Web-based statistical table browser for use by non-specialists. Results of needs assessment, prototype development, and user studies provide a foundation for understanding E-tables in general and guiding…

Provides methods for the systematic redesign of a library Web site through comparing baseline data changes in use brought about by design changes. Shows how complementary information, based on Web users' log statistics and direct observations of users, can enhance a library Web site. Relates this information to practical Web site decisions that…

Use-oriented approaches to evaluation have been challenged by contentions that the responsiveness of such evaluations undermines their technical quality. This discussion analyzes purported conflicts between these evaluation criteria of utility and accuracy by examining underlying assumptions related to evaluation's purpose and politics. (TJH)

The study attempts to identify critical issues in the implementation of microcomputers in special education through an indepth description of microcomputer use with mildly handicapped students in one school district. Few teachers had yet developed a stable pattern of computer use. Problems of access, training, and curriculum integration were…

Explores Black and White attendance in American art events. Blacks generally participated more in Afro-American events, Whites in Euro-American. Differences greatest in public consumption, smaller in private. Assesses cultural convergence and competition theories with survey data. Discusses need for middle-class minorities to cultivate membership…

A survey of 121 academic libraries examined five general areas of CD-ROM use: (1) user and librarian acceptance; (2) impact on the printed source; (3) cost; (4) assistance and maintenance; and (5) user confusion with multiple computer resources. A copy of the questionnaire is appended. (12 references) (MES)

Describes a study that conducted interviews with 27 linguistic minority parents (i.e., parents of students for whom English is not their first language) to investigate their general understanding and use of public libraries. Reasons for nonuse of libraries are discussed, including a lack of knowledge about libraries, no prior experience, and…

Proposes an extended vector-processing scheme that extracts information from hypertext links to enhance retrieval effectiveness. Evaluates the impact of bibliographic references, bibliographic coupling, cocitation and document representative relationships. Shows that hypertext links do not always improve average precision, and interdocument…

Describes the development of the French Minitel videotex system and reports results of a survey of Internet users regarding the use of Minitel. Telecommunications and government involvement are discussed; business, political, cultural, and sociological perspectives are considered; Minitel use in libraries is reviewed; and expansion in the United…

In 1993, the Phoenix Public Library's Special Needs Center conducted a needs assessment by surveying current and past library users and staff to determine what improvements in services were needed for patrons having all types of disabilities. The needs assessment process, general findings, and rewards of engaging in this project are described.…