The primary focus of this article is the investigation of how current applied linguistic research into the nature of call centre communication breakdown in business processing outsourcing (BPO) sites such as India and the Philippines, can impact English communications training program content and design for this industry. It is argued that a…

For well over a century, individuals have sought new and efficient ways to communicate health-related information and provide medical services over distances. Often, this desire has sparked considerable innovation in technology and ushered in improved models of service delivery. Today, modern videoconferencing technology allows practitioners to…

These proceedings contain the papers and posters of the 13th International Conference on Mobile Learning 2017, which was organised by the International Association for Development of the Information Society (IADIS), in Budapest, Hungary, April 10-12, 2017. The Mobile Learning 2017 Conference seeks to provide a forum for the presentation and…

Cell phones were banned from most schools years ago, but after the Columbine High School and 9/11 tragedies, parents started pressuring some school boards and administrators to reverse the bans. On its surface, allowing students to have cell phones under the guise of improved school safety may seem like a "no-brainer" to many board members and…

Seventeen percent of adults in the United States suffer from some degree of hearing loss, and this impairment can pose considerable personal, professional, social, and psychological challenges, often, to people reluctant to seek help (Hearing Loss Association, 2011). Post-secondary faculty members with hearing loss are among us, and most of them…

The author finds using software to make audio comments on students' writing improves students' understanding of her responses and increases their willingness to take her suggestions for revision more seriously. In the process of recording audio comments, she came to a new understanding of her students' writing needs and her responsibilities as…

The increase in cell phone use has manifested a growing interest in using this technology for health promotion. The portability and "always on" features of the cell phone, along with increasing capability for the devices to carry and transfer data suggest that they will reach more people than computers and the Internet in coming years.…

This study followed a predominantly qualitative approach to explore the perspectives of employers in Sudbury, Ontario, Canada, call centres (CCs) regarding physical activity (PA) promotion in workplaces, by identifying current practices and employers' motivation to promote PA, as well as perceived facilitators and barriers. In-depth interviews…

Microscopes are especially useful for observing fine detail in biological specimens. However, there are many other small items that may be examined with microscopes, and it is important to introduce children to low-magnification images of items they can recognise before moving on to such large magnification that what they observe has no obvious…

Purpose: This study seeks to examine the managerial behavior of Chinese managers, as observed by their superiors, subordinates, and peers in a state-owned enterprise in China. Specifically, this study aims to explore two questions. First, what managerial behaviors are perceived as being effective in the Chinese state-owned enterprise? Second, what…

Under pressure to keep spending down but also keep pace with rapid technology changes, many districts are future-proofing their schools--trying to get the most out of tech spending by providing solutions they can use now and in the future without major, expensive infrastructure overhauls. In the Folsom Cordova (California) Unified School District,…

In this paper, an educational methodology based on collaborative and competitive learning is proposed. The suggested approach has been successfully applied to an undergraduate communication networks course, which is part of the core curriculum of the three-year degree in telecommunications engineering at the University of Valladolid in Spain. This…

The nation's critical infrastructure, information systems, and telecommunication networks are vulnerable and threatened by an ever-growing number of attacks in cyberspace. An essential element of the nation's comprehensive approach to cybersecurity is the ability for the Department of Defense to protect and defend its information enterprise.…

The remarkable development in ICT (Information and Communication Technology) was observed in the past decades that it has an increasing impact on economic and social activities in the world. ICT have had a significant role in the economic growth for developed and developing countries. The countries have been very dynamic in recent years in East…

This dissertation deals with a multiterminal source model for secret key generation by multiple network terminals with prior and privileged access to a set of correlated signals complemented by public discussion among themselves. Emphasis is placed on a characterization of secret key capacity, i.e., the largest rate of an achievable secret key,…