Motivated by the brain, neural networks are a right-brained approach to artificial intelligence that is used to recognize patterns based on previous training. In practice, one would not program an expert system to recognize a pattern and one would not train a neural network to make decisions from rules; but one could combine the best features of…

Many organizations are currently experimenting with providing help services via e-mail. This investigation used content analysis of service logs and interviews with staff and users of a successful service to identify participants' models of ideal exchanges and the impacts of the communication medium on service provision. Participants' models of…

A fundamental change is taking place in the nature and application of technology in business, a change with profound and far-reaching implications for companies of every size and shape. A multimillion dollar research program conducted by the DMR Group, Inc., studied more than 4,500 organizations in North America, Europe, and the Far East to…

As part of its General Information Programme, the United Nations Educational Scientific and Cultural Organization (UNESCO) has for many years concerned itself with training in the use of information by preparing guides and organizing meetings and seminars on the subject. There are now an enormous number of specialized information users whose…

This bibliography brings together sources, through August 1991, on the National Research and Education Network (NREN) and related topics, including computer networks, databases, information technology, library automation, microcomputers, and online systems. Where possible, a brief biographical note on the author is included, and most of the…

This paper reviews the incompatibilities among federal government electronic records and explores the potential use of electronic file transfer in the National Archives. It begins by explaining the procedures of the current Center for Electronic Records (NNX) for dealing with accessioning, preservation, and reference tapes. The advantages and…

With the realization that microcomputers provide an extraordinary value to the organization follows the need to address a variety of issues in order to more effectively manage these resources. Each of the 14 chapters, consisting of papers written by different authors, represents a different perspective existing in organizations with respect to the…

The Portable Courseware Project (PORTCO) of the U.S. Department of Defense (DoD) is typical of projects worldwide that require standard software interfaces. This paper articulates the strategy whereby the federal multimedia courseware initiative leverages the open systems movement and the new realities of information technology. The federal…

Seven papers from the 1990 CAUSE conference's Track IV, Policy and Standards are presented. Topics addressed in this track include data administration, computing access, involvement of constituencies in policy making and enforcement, and institutional standards for departmental systems. Papers and their authors are as follows: "Evolution of a…

Six papers from the 1990 CAUSE conference's Track V, Managing Telecommunications and Networking are presented. Topics address such subjects as network funding, support services, access to networks, improvement of instruction through networks, and image transmission. Papers and their authors are as follows: "What's New in…

This kit was developed to assist the postsecondary education community's efforts to resolve the Year 2000 (Y2K) computer problem. The kit includes a description of the Y2K problem, an assessment of the readiness of colleges and universities, a checklist for institutions, a Y2K communications strategy, articles on addressing the problem in academic…

This paper describes the status of master's degree programs in information systems. An abstracted graduate model curriculum is also presented. Degree programs and course titles from more than 50 graduate information systems programs of universities and colleges were evaluated before a preliminary model was suggested. The model will be useful for…

This paper is a response to discussions of digitization at meetings of the National Humanities Alliance (NHA). NHA asked the Council on Library and Information Resources (CLIR) to evaluate the experiences of cultural institutions with digitization projects to date and to summarize what has been learned about the advantages and disadvantages of…

This paper presents the basics of "LATEX," a computerized typesetting program popular with mathematicians and other writers of technical papers, and compares it to conventional word processing programs. LATEX, which requires a text editor such as WordPad or NotePad--the text editor is used to produce and input file which the LATEX program…

The Florida Library History Project (FLHP) began in January 1998. Letters requesting histories were sent to all public libraries in Florida with follow-up letters sent after an initial response was received from the libraries. E-mail messages were sent out to FL-LIB listservs encouraging participation in the project. A poster session was presented…