How to use the online social learning communities to improve quality and quantity of interactions in physical social learning communities is an important issue. This work describes the design and implementation of multilayer educational services platforms that enable learners to establish their own online social learning communities and integrate…

Purpose: This paper demonstrates the need for the higher education sector to develop and implement scaleable, quantitative measures that evaluate community and establish organisational benchmarks in order to guide the development of future practices designed to enhance the student learning experience. Design/methodology/approach: Literature…

Now well into its second decade, the field of Computer-Supported Collaborative Learning (CSCL) appears healthy, encompassing a diversity of topics of study, methodologies, and representatives of various research communities. It is an appropriate time to ask: what central questions can integrate our work into a coherent field? This paper proposes…

Facilitation by a moderator is crucial to a purposeful and productive conference. The moderator keeps the session focused, and ensures that all participants receive feedback regarding their contributions to the discussion. These functions are particularly important in the otherwise impersonal context of online discussion. The current report…

Anecdotal evidence existed about the many students who use their laptops and the wireless network in university common spaces, but little was known about how, where, and why students use laptops on campus, and less was known about students' awareness of university wireless network policies and security. This article discusses the results of a…

There is increasing interest in creating frameworks for online discussions to improve learning outcomes in higher education environments. Many of these frameworks rely on and promote argumentation-based "challenge" models as the primary mode of discourse. This study tested one existing framework, created by Gunawardena, Lowe, and Anderson (1997),…

This paper examines how four innovative Internet technologies were incorporated into one course at The UK Open University. The technologies were: blogging, audio conferencing, instant messaging and Harvard's Rotisserie system. Each of the technologies is addressed, and details from the student evaluation are provided. The student feedback on all…

This qualitative study explored health sciences students' perceptions of their experiences in online problem based learning (PBL) and focused on their views about learning and group process in the online environment. Participants were novices to online learning and highly experienced in PBL, therefore, they could reflect on past face-to-face PBL…

We inhabit a social world in which identity is complex, no longer closely tied to place or territory, delineated by nationhood, nor simply created, as psychology suggests, through acts of identification. Instead, it is argued, identity is produced through action and performance. Popular digital culture provides a rich context for identity play and…

School administrators, eager to raise student achievement levels to meet the requirements of the No Child Left Behind Act, are increasingly looking to staff development as a means to enhance student achievement. In this article, the author describes how Mountain View Alternative High School in Fairfax County, Virginia, an alternative high school…

A quantitative study of a university chat reference service (online synchronous) addresses the following research questions: (1) What types of questions are being asked? (2) Who is asking the questions of the service? and (3) Did the customers get correct answers to their questions? All the transcripts (351) from January through August 2002 were…

"Do you blog?" That's a question educators are hearing frequently these days, and more and more are responding with an enthusiastic "yes!" The reason? Teachers have discovered that technologies like weblogs--Web sites that are a snap to update--can be powerful teaching tools. And librarians are gearing up to help them. The educational community's…

This study aimed to examine gender and status effects in the kind of e-mails used to manage course administrative issues in an educational setting. Students were asked to respond to an e-mail presented as being from a member of staff, informing them of failure to submit coursework and asking for an explanation to be provided. The sex and status of…

Past studies of online discourse found social presence to be a critical element in the learning process. Social presence connotes the extent to which students perceive themselves as intellectually connected to the other participants in an online dialogue. Impediments to the development of social presence can disrupt knowledge formation as a group…

This paper reports on a case study on the implementation of "language games" as a pedagogical tool for analyzing, assessing and promoting the quality and the level of collaborative knowledge building in online learning dialogues. Part of the overall objective is to explore the use, strength, weaknesses, and limitations of using the…