Arguments against a standardized language for nursing interventions are inflexibility, concern for clinical usefulness, and diminished professional judgment. Proponents argue that it will help develop nursing information systems, communicate the nature of nursing, and expand nursing knowledge. (SK)

Describes how Kennesaw State University's career services center staff make significant gains in introducing commuting students to the career center. By creating a Web site where students can create their resumes, sign-up for on-campus interviews, and ask for career advice, the center expanded its traditional role to attract commuter students. It…

Presents an experimental verification of a hypothetical construct explaining the basic mechanism behind the behavior of an intelligent agent implemented in the Solution, Mapping, Intelligent, Learning Environment (SMILE) performance supported system. Explains the SMILE concept mapping method and its role as a problem-solving tool. (Author/LRW)

Geographic Information Systems (GIS) are a combination of maps and databases that provides geographical information not otherwise possible. The result of combining street data and geographic data is a precision map showing exact street locations. GIS can be used by delivery people, emergency vehicles, and taxicabs. (JOW)

Depicts the Learning Square as a model of organizational learning processes with the following elements: multidimensional goals, shared vision, continual learning, and tacit knowledge. A case study illustrates its use in the development of information systems. (Contains 31 references.) (SK)

Discussion of information retrieval and information seeking behavior focuses on a multi-dimensional conceptual model called MISE (multiple information-seeking episodes). Identifies eight different reasons why people engage in multiple information-seeking episodes, characterizes them in terms of traits of Multiple Information Seeking Episode…

Discusses data exchange over the Internet and describes the architecture and implementation of an XML document repository that promotes a navigation paradigm for XML documents based on content and context. Topics include information retrieval and semistructured documents; and file systems as information storage infrastructure, particularly XMLFS.…

Data communications faculty (n=338, 32% responded) and information systems practitioners (n=500, 22% responded) ranked 101 concepts for data communications courses. Despite considerable consensus on concepts, the underlying factor structure of the two groups' rankings was very different. Both groups preferred applied over theoretical concepts. (SK)

A study of the "Ask an Expert" feature of StratSoy, a Web-based information system, surveyed 50 users and 48 using it for the first time. Topic areas of interest and web site features desired by respondents were identified. (JOW)

It is easy for a library systems administrator to sometimes feel quite overwhelmed by the responsibilities of the job. Keeping a network running smoothly is a challenge in itself, but they must also be concerned with protecting the network from the many threats that exist. Constant vigilance is necessary to guard against electronic attacks…

Attempts to improve retention in conventional college settings in the United States (see Barefoot article in this issue) have emphasized the importance of institutions having good information systems and appropriate interpretation of information as a means of identifying where retention is a problem and what might be causing student withdrawal,…

In the current climate of increased accountability in higher education, many colleges and universities are considering ways to improve their collection and analysis of data and information to achieve organizational improvement. While there has been much written about the costs, difficulties, and challenges of implementing new information systems…

University collections are a vital source of knowledge for researchers and often a source of pride for universities. Without an effective way to manage and query them, however, collections often go underutilized. Parts of a collection can remain untapped for years, and the larger it grows, the more difficult management becomes. Unfortunately,…

Purpose: The purpose of this paper is to explore customer relationship management (CRM) in a higher education setting. Design/methodology/approach: The development and implementation of a CRM project in a state community college was examined as were the benefits realized by implementing CRM. As colleges increasingly embrace distance learning and…

This chapter is based on the author's experience working with geographic information systems (GIS) at the University of Arizona, along with insights gained through literature reviews and dialogue with staff at other universities. It is intended to convey some key organizational issues that are likely to bear on most campus administrative GIS…