Reports on a study of changing trends in public libraries. Interviews with public library leaders identified five areas of changing emphasis: information technology, community needs, strategic planning, public relations and marketing, and funding. (seven references) (EA)

Discusses communication theory and practice for public library administrators. The purposes and necessity of information are examined, the attitudes and awareness of administrators and staff are discussed, obstacles to internal communication are described, and how to conduct a communications audit to appraise an existing communication system is…

Looks at the views of some of the seminal contributors to the development of conflict theory and then describes the broad range of library conflicts, the value and danger of those conflicts, and some techniques for lowering or raising the level of conflict. (14 references) (LAE)

The records in "Population Bibliography," a database developed by the Library of the Carolina Population Center at the University of North Carolina at Chapel Hill, were analyzed to determine the degree to which library policies and practices affected its international development, and to assess the degree to which the database…

Explains the Academic Library Management Intern Program, which was developed and sponsored by the Council on Library Resources (CLR), and presents excerpts from interviews with librarians who successfully completed the program and with host library directors. Issues addressed include skills learned during the internship and changes in career…

Presents the vendor's perspective on how libraries choose and evaluate a vendor's performance. Characteristics of vendors are described, including being profit-oriented, market-driven, and highly competitive; issues in the three basic areas of service, price, and automation are discussed; and the influence of personality is considered. (LRW)

Describes the features of the Austin Public Library that made it Library Journal's pick for the 1993 Library of the Year Award. The library's outreach programs, use of total quality management, volunteer program, and the bonds between the library and the city government are covered. (KRN)

Discusses time management strategies that are particularly useful for school librarians. Highlights include setting realistic goals; active participation in learning and practicing time management skills; the use of day planners to help focus on goals and priorities; decision making for handling papers; controlling interruptions; and delegating…

Discusses the use of total quality management (TQM) principles in libraries. Topics addressed include commitment from the library director; strategic planning; training needs for library staff; the identification and selection of targeted areas that would benefit from TQM; quality improvement teams; analysis; proposed solutions; and evaluation…

Describes two surveys administered to library professionals holding leadership positions to develop a list of perceived library leaders. Topics discussed include social structure; the locus of leadership; integration of the library profession; the degree of shared perception; and questions raised by the research, including methodology. (32…

Discusses the factors that led to the rise of the Arabic-Islamic libraries during the seventh through fourteenth centuries. The most famous libraries are identified, the management and organization of these libraries are described, and the factors behind the destruction of the Arabic-Islamic libraries are discussed. (30 references) (CLB)

Reports results of a survey of large public libraries on incidents of muscular-skeletal injuries associated with use of computer keyboards in libraries. Personnel policies and practices that can minimize injuries are outlined. Sidebars describe the importance of adjustable workstations, steps that employees can take to minimize injuries, and…

Presents results from two surveys of catalog departments in academic libraries that were conducted to determine the changing role of catalog librarians. Main areas of focus include catalog department organizational patterns; the managerial responsibilities of the cataloger; and which cataloging tasks are performed by professionals and which are…

Describes the possible roles of an automation librarian working with microcomputer-based applications. Topics discussed include developing original applications; troubleshooting; software evaluation; hardware and software monitoring, maintenance, and upgrading; data protection; staff training; system documentation; negotiation and communication;…

Discusses the need to incorporate a therapeutic ethos into the managerial role of librarians. Management research and theory is reviewed, the need for self-fulfillment at work is discussed, differences between leadership and management are suggested, and combining interpersonal management skills that will promote organizational goals while meeting…