To deal with the increasing information overload and with the structured and unstructured data complexity, many organizations have implemented enterprise content management (ECM) systems. Published research on ECM so far is very limited and reports on ECM implementations have been scarce until recently (Tyrvainen et al. 2006). However, the little…

Information Product Maps are visual diagrams used to represent the inputs, processing, and outputs of data within an Information Manufacturing System. A data unit, drawn as an edge, symbolizes a grouping of raw data as it travels through this system. Processes, drawn as vertices, transform each data unit input into various forms prior to delivery…

Companies constantly adapt to new business environments in order to be successful and stay relevant. Innovation is a vital source for a company to be competitive in the business environment. Innovations enable companies to develop and utilize new strategies, tools, and tactics as well as new products and services. Enterprise resource planning…

The objectives of this research are to demonstrate how text was used in (1) developing a theory to examine collaborative interaction in virtual worlds, (2) creating a framework for improving the efficiency and effectiveness of dealing with large text datasets for social network analysis, and (3) approaching an understanding of the role of meaning…

This article discusses the authors' implementation of Help Central, a site within the Lister Hill Library Collection on the University of Alabama-Birmingham's SharePoint server. Initially, Help Central was designed to address the inadequacies in the library's old, static HTML web-based support system, including haphazard issue reporting by staff…

How should public school facilities programs allocate limited resources to school facilities needs fairly, cost-effectively, and efficiently while taking into account facility condition, educational adequacy, and other priorities? New Mexico has developed a solution that overcomes key challenges that are common to school facilities programs across…

This paper presents a debate between two faculty members regarding the teaching of the legacy programming course (COBOL) in a Computer Science (CS) program. Among the two faculty members, one calls for the continuation of teaching this language and the other calls for replacing it with another modern language. Although CS programs are notorious…

Globalization together with new information and communication technologies (ICTs) and accelerated changes in society affect the economic and social life to a great extent. In order to achieve the goals mentioned in the strategy document, the necessary arrangements were made and FATIH (Increasing the opportunities and Technology Improvement…

Assurance of student motivation and retention is a central challenge for Information Systems faculty. A promising means of stimulating interest in the Information Systems major and in subsequent graduate degree programs is undergraduate Information Systems research. Undergraduate Information Systems research allows students to engage more deeply…

Many public and private sector organizations are supported by Management Information Systems (MIS) for collection, management, analysis, and distribution of the data needed for effective decision-making and enhanced organizational management. The existing body of research on MIS in education focuses on the systems' contribution to achieving…

This paper investigates the users and uses of a centralised customer relationship management (CRM) system at a regional Australian university to improve the understanding of the staff experience of interacting with this customised technology. How and why the software is used by a cross section of university departments is explored through…

This paper considers how students deal with malfunctions that occur during the use of web conferencing systems in learning arrangements. In a survey among participants in online courses that make use of a web-conferencing system (N = 129), the relationship between a preference for internal or external locus of control and the perception of…

Business Intelligence is a major expenditure in many organizations and necessary for competitive advantage. These expenditures do not result in maximum benefits for the organization if the information obtained from the Business Intelligence System (BIS) is not used in the management decision-making process. This quantitative research study used an…

At a recent national forum at the Ford Foundation in New York, 140 education and youth development professionals discussed how to better support adolescent learning. Drawing on the discussion and the latest research in neuroscience, psychology and cognitive learning science, TASC presents an action agenda that can be tailored to circumstances in…

Purpose: The purpose of this paper is to explore the effectiveness of action design research (ADR), a combination of action research and design science research, when conducting research where both practical relevance and academic rigor are required. Design/methodology/approach: This paper presents ADR in action in order to motivate its use when…