This manual explains how the user services functions, usually performed by a User Services Coordinator, can be conducted in the 16 ERIC (Educational Resources Information Center) Clearinghouses and the various adjunct ERIC Clearinghouses. It provides guidelines, suggestions, and examples of how ERIC components currently perform the user services…

This paper discusses the role of the intermediary in the information profession. Changes due to the advent of digital media are addressed, and ways that a positive role for the intermediary can be promoted are suggested. Several activities are listed to illustrate the expanding role of the intermediary, and actions in order to secure a future for…

Given the right hardware and software, digital information is easy to create, copy, and disseminate; however it is very hard to preserve. At present, it is impossible to guarantee the longevity and legibility of digital information for even one human generation. Migration can be defined as the periodic transfer of digital materials from one…

This document contains the proceedings of the IFLA (International Federation of Library Associations and Institutions) 2001 conference, including the conference program and papers, and a list of participants. The theme of the conference was "Libraries and Librarians: Making a Difference in the Knowledge Age." Subthemes included: (1)…

This paper begins with a section that describes characteristics of knowledge management in libraries, including: human resource management is the core of knowledge management in libraries; the objective of knowledge management in libraries is to promote knowledge innovation; and information technology is a tool for knowledge management in…

The Council on Library and Information Resources (CLIR) organized an invitational conference in May 2003 to examine the key factors shaping the information environment in which libraries operate and how these factors will affect stewardship of the cultural and intellectual resources vital to education and research. Scholars, library directors,…

As laws lag behind technology, multimedia presents complex problems for international legal frameworks, enforcement, and licensing. Discusses principles of international multimedia copyright management and clearance systems; describes market solutions, mandatory, and voluntary clearinghouses; and reviews key world agreements and copyright…

Information, like other organizational resources, needs to be managed to help organizations improve productivity, competitiveness, and overall performance. Reviews developments (1986-96) in Information Resources Management (IRM). Examines the concept of IRM; IRM from information technology and integrative perspectives; IRM practices; IRM in the…

Discusses core competencies in library and information science and in information systems to use as a background for an examination of core competencies in information management. Suggests a set of core competencies and educational outcomes that might be applied to curricula in both developed and developing countries. (Author/LRW)

Information managers promote research generally by knowing about knowing and by working within a paradigm that spans all paradigms. Argues that information professionals underestimate their actual and potential influence on other disciplines and that an emphasis on practical skills obscures the role of theory. Discusses the need for further…

Discusses how colleges can maximize efficiency with new Web Services technology that integrates information and services from disparate applications. Benefits include customer convenience; the timely, seamless exchange of all kinds of information; and new techniques for quickly developing applications. (EV)

Discusses how electronic encyclopedias on compact disk provide children with a way to meet their data management needs and to develop their literacy capabilities. Discusses how information is stored and retrieved. Discusses how children actually use the electronic encyclopedia and the future of electronic information retrieval. (MG)

Describes a national survey of management policies and practices applied to information and information technology in state government. Management approaches and trends are discussed in the areas of data processing, telecommunications, office automation, records management, state library services, policy formation, budgeting and accounting,…

Discusses the value of information in American democracy, the evolution and current status of federal information policy, and the need for a national strategy to facilitate evolution toward an information society. Specific information policy goals and principles are identified, and suggestions for implementing policy formation are presented. (59…

Discusses two query evaluation strategies used in large text retrieval systems: (1) term-at-a-time; and (2) document-at-a-time. Describes optimization techniques that can reduce query evaluation costs. Presents simulation results that compare the performance of these optimization techniques when applied to natural language query evaluation. (JMV)