In moving health and social service programs from planning into action, it is essential to understand the extent to which the knowledge gained from research should influence the actions taken by organizations and agencies that provide services (e.g., government, nongovernment organizations [NGOs]). The complexity of the challenges in translating…

Purpose: The purpose of this paper is to develop a synergy between the approaches of knowledge management in a learning organisation and supply chain management so that learning chains can be created in order to unleash innovation and creativity by managing knowledge in supply chains. Design/methodology/approach: Through extensive literature…

Purpose: If collaboration and knowledge sharing lie at the core of providing added-value to either services or products can we improve this process? The purpose of this paper is to suggest that it can be improved and this lies in how we develop the systems that support collaboration and knowledge sharing. This can be achieved within the…

Purpose: The purpose of this paper is to follow the planning and development of MapaWiki, a Knowledge Management System for Mapa, an independent research company that specialises in competitor benchmarking. Starting with the standard requirements to capture, store and share information and knowledge, a system was sought that would allow growth and…

This book offers a clear-eyed and balanced analysis of for-profit colleges and universities (FPCUs), reviewing their history, business strategies, and management practices; setting them in the context of marketplace conditions, the framework of public policy and government regulations; and viewing them in the light of the public good. Individual…

Since 2005, the Center for Studies in Higher Education (CSHE), with generous funding from the Andrew W. Mellon Foundation, has been conducting research to understand the needs and practices of faculty for in-progress scholarly communication (i.e., forms of communication employed as research is being executed) as well as archival publication. This…

Today's students--as exemplified by the three inspiring people on this report--are a remarkably diverse group with unlimited potential. America is home to tens of millions of these 21st century students, and their success is vital to the nation's future. For the United States to thrive in the rapidly changing global economy, the full potential of…

This paper explores the relationship between organizational learning practices and the learning organization based on a literature review. A conceptual framework is provided to analyze the relationship. When organizational learning processes are fulfilled, the organization has more opportunities to approach becoming a learning organization. The…

In dealing with Knowledge Management (KM) literature, we have to diagnose three essential points: first, we have detected a lack of comprehensive theoretical models based on "grand theories", secondly, we have discovered an overemphasis of "good" values, like openness and trust, that help organisations to learn. And thirdly, we have to recognise…

The current development approaches for e-learning systems fail to explain in a clear and consistent way the pedagogical principles that support them. Moreover, decisions with regard to the structuration of each component proposed by these approaches are mainly taken by the designer/developer. As a result, the ensuing e-learning systems reflect…

A number of language policy researchers have discussed language needs of business, while nearly all of the scant literature on what a corporate language policy would look like has been conducted by human resource management scholars and published in management journals. This lack of attention in the academic literature is surprising, since…

In this article, the authors offer the first of a three-part series on distance education. The authors discuss key trends in training and development which have five profound impacts on the field of Instruction Design (ID). These five effects concern: (1) quality; (2) needs assessment, ROI and measurement of outcomes; (3) the influence and fusion…

The concept of managing an organization's knowledge has caught on in recent years (Sallis & Jones, 2002). Dubbed knowledge management, the field has grown as it addresses key characteristics of knowledge, like the concept that knowledge cannot be separated from a knower and the idea that there are two types of knowledge: tacit, which is intangible…

How do European universities organise the knowledge transfer (KT) task? We consider the institutional organisation of knowledge transfer as encompassing 1) the knowledge transfer office structure, i.e. the way universities have embedded and organise their KT activities, 2) the focus towards the KT task, linked to the KT strategy, and 3) the KT…

The principal of Noyes Education Campus in the District of Columbia remembers when, in exchange for hefty staff bonuses for outstanding performance, the school hosted a team of visitors armed with video cameras, tape recorders, and piles of interview questions. The focus of their queries: To what did the school attribute its success? What had made…