Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

Introduction: Philosophical analyses of theoretical principles underlying these sub-domains reveal philosophy of information as underlying meta-theory of information science. Method: Conceptual research on the knowledge sub-domains in information science and philosophy and analysis of their mutual connection. Analysis: Similarities between…

Purpose: Facing the dilemma between collaboration and privacy is a continual challenge for users. In this setting, the purpose of this paper is to discuss issues of a highly flexible role management integrated in a privacy-enhanced collaborative environment (PECE). Design/methodology/approach: The general framework was provided by former findings…

The 21st century workplace is being shaped by ever-changing technological innovations, shifting demographic patterns, globalization and power shifts, in addition to different economic players such as policymakers, employers, education and training institutions that shape the quality of the future workforce. In today's work environment,…

Organizational learning contributes to organizational performance. One research question that remains inadequately explained is how learning occurs. Can it be explained by using the acquisition or participation perspectives? Or is there a need for some other view? This paper suggests that learning networks form an important learning environment…

Where administrators value strong library programs and can see them doing their part for student success, students are more likely to thrive academically. This is the over-arching conclusion that can be drawn from the latest study of the impact of school libraries--this one in Idaho. The study included survey responses from 176 principals and…

This article describes an accessible e-learning environment that was designed to deliver advanced IT skills to legally blind students in preparation for employment. The aim was to convert industry-standard training materials in print into accessible formats and to deliver the learning materials in ways that are more suited to adult students with…

This paper displays some of the results from research carried out in Andalusia (Spain) to evaluate the impact of the educational innovation policy developed by the regional government through widely introducing Information and Communication Technologies (ICT) in primary and secondary schools (ICT Centres). Specifically, the effect of the measures…

Recent research has emphasized the multimodal and digital nature of adolescent literacy practices. These practices cross multiple social spaces, particularly settings outside of schools. This article re-examines current research to yield three caveats that counter assumptions about the pervasiveness, relevance, and spontaneity of youths'…

In 2008 and 2009, a series of online professional development communities for groups of teacher-leaders in digital pedagogy was run. In each of the first two iterations, there was an early dropout of individuals who felt they "did not belong". Contributing to this sense of isolation was the immediate emergence of online networks in the…

In this paper I draw on ethnographic data generated inside an English "special" school for boys designate as having "social, emotional and behavioural difficulties". I offer a detailed analysis of one teacher's pedagogic practices inside her ICT classroom and the boys' responses to this. I suggest that the teacher's pedagogy,…

When the World Wide Web first went mainstream in the mid-1990s, people saw it primarily as a place to store and surf for information. The Web generated a lot of excitement among the education community in those early days. The past few years have witnessed the emergence of new ways to experience the World Wide Web. The term "Web 2.0" is frequently…

Recently, the rising of Web 2.0 has made online community gradually become popular, like Facebook, blog, etc. As a result, the online knowledge sharing network formed by interpersonal interaction is now a major character of Web 2.0, and therefore, by this trend, we try to build up a collaborative service mechanism and further set up an analysis…

Thermoacoustic instability plays an important role in various technical applications, for instance in jet or rocket motors, thermoacoustic engines, pulse combustors and industrial burners. The main objective of this paper is to present the theory of thermoacoustic oscillations, and for this purpose a Rijke-type thermal device was built. The Rijke…

This paper describes the most likely social structure awaiting "knowledge workers" in the knowledge economies of high- and medium-income nations. Commentators from across the political spectrum and in diverse institutional positions have been noting that the source of new products and industries is increasingly "cognitive". They have been…