Explores the management of CD-ROM service in Malaysian academic libraries and marketing strategies used to popularize it. Findings revealed that these libraries use a variety of marketing and promotional channels, some of which need improvement; the libraries need to strengthen their end-user education programs to suit users with different levels…

This study evaluated changes in college students' expectations following library instruction and how they were related to overall, long-term satisfaction with the library. Satisfaction appeared to be related to student perceptions of information accessibility, staff competence and helpfulness, computer usefulness and ease of use, and skill level…

Describes methods for developing and delivering library instruction in an electronic format. Discusses using a customized Web site as a backup for live instruction; creating a computer-generated slide presentation to accompany a live lecture or to be placed on the Web; writing a self-paced Web tutorial; and developing a complete online library…

While the "information superhighway" offers new opportunities for independent research and study, the amount of information available requires users to have a high level of information-literacy skills. Librarians are in the best position to facilitate the development of these skills and to instruct clients in the use of search and…

Discusses a learning-centered approach to information literacy and considers how educational change and reform are tools for academic librarians to use to begin building learning libraries. Topics include standards for information literacy, including creating unified competencies throughout the curriculum; expertise; value added information…

Describes workshops based on active learning that were developed collaboratively between a librarian and an economics faculty member to teach students how to locate appropriate academic sources on the World Wide Web and in library databases, how to create effective search strategies, and how to use retrieval features in InfoTrac. (LRW)

Discussion of academic bibliographic instruction highlights an exercise in developing critical reading skills by reading and effectively reviewing ERIC abstracts. Topics include rhetoric and writing-based approaches in bibliographic instruction, sentence structure, text assessment, and automated bibliographic tools and interpreting text on a…

Describes a process-oriented approach to teaching searching skills for computer-based resources that was developed at the New York University library. A syllabus based on DIALOG's Classmate Program is explained, and the use of active learning theory to help restrict results is described. (LRW)

Describes changes in a required library research course at the State University of New York College at Plattsburgh that focused on providing information more directly related to students' fields of study. Differences in the content for various disciplines are discussed, problems are described, and future plans are considered. (LRW)

Applies the anthropological concepts of culture shock and ethnocentricity to problems of computer and nonprint literacy in an electronic library. The role of librarians as agents of socialization is discussed, and the concept of education as a lengthy, ongoing process is considered. (Contains 12 references.) (LRW)

At Colorado State University, the library liaison works with the director of the first-year composition program to design Web pages for courses. Discusses the rationale behind the use of Web pages to teach library research skills, and provides illustrated examples. Includes the frequency of use of the pages and teacher feedback. Analysis of…

Applies learning theory and ergonomic principles to the design of effective learning environments for library instruction. Discusses features of electronic classroom ergonomics, including the ergonomics of physical space, environmental factors, and workstations; and includes classroom layouts. (Author/LRW)

Defines "values" and lists the eight values (stewardship, service, intellectual freedom, rationalism, literacy and learning, equity of access, privacy, democracy) derived by the author in an earlier work. Gives a brief history of the evolution of human-to-human reference service and discusses its future. Relates each of the author's eight values…

Discusses thinking skills as they relate to library information skills, especially information inquiry, information literacy, and information use. Topics include ACRL (Association of College and Research Libraries) standards of student performance and bibliographic instruction; college level critical thinking skills; and authentic tasks for…

Research indicates significant levels of burnout in academic teaching librarians. This article describes parallels with other "helping professions" and examines characteristics, causes, and solutions of burnout, inside and outside the classroom. Solutions should be sought in research on similar professions and their effectiveness should…