This module for a Total Quality Management (TQM) course was designed to give students a broad background in TQM and its influence on the business world in the United States. It can be used in a U.S. history class, an economics class, an English class, or as part of a TQM course for high school or community college students. The module covers the…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of empowerment and teamwork. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of employee empowerment; (3) a discussion of teamwork and self-directed teams; (4) a discussion…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

This is one of a series of three books addressing the question of the nature of technological literacy. This volume, consisting of an introduction, an epilogue, and 12 chapters, focuses on classrooms and classroom processes involving computers and deals directly with teacher and student usage of microcomputers in teaching and learning. The 12…

This paper reviews and critiques empirical evidence concerning knowledge gaps and misconceptions among secondary school students, parents/guardians, and educators about postsecondary education and student financial assistance opportunities and prerequisites, in particular, how Michigan's middle school based Project Awareness may affect student…

The goals of this four-phased study were to enhance the quality of educational experience for under-represented (rural, low income, and female) secondary students (N=628), and to increase their participation in mathematics and science courses beginning at the middle school level. Teachers (N=28) were asked to expand their pedagogical content…

The occupational and social status of 106 former students with mental retardation was examined from 1 to 5 years after they graduated from or completed schooling in a special high school during the years 1982 to 1986. Results were compiled as a function of the former students' level of mental retardation, gender, and age. The study involved…

This curriculum guide can be used by secondary and postsecondary agriculture, technology, and marketing instructors to decide what and how to teach about agricultural business organization and management, especially in Iowa. The guide consists of five instructional units: (1) agribusiness organization and management; (2) livestock sales and…

This report presents representative findings from the Youth Employment and Demonstration Project Act's (YEDPA) experiments and evaluations since 1977, focusing largely on the programs' impacts on participants. The report begins with a review of YEDPA-sponsored research on the nature, causes, and consequences of youth unemployment. Chapter 2 deals…

The many ways social studies is taught and learned in elementary and secondary schools across Canada are examined. There are five parts. Part 1, "The Nature of the Social Studies," discusses what social studies is, describes the educational history of Canadian social studies, and examines the need and techniques for implementing a global…

This manual is intended to assist volunteers and staff of volunteer organizations in the design of projects in various community and social service areas. The first section of the manual is a guidebook that addresses such aspects of the planning, implementation, and evaluation process as situational analysis, needs assessment, task-oriented…

This instructional package, one in a series of individualized instructional units on tools and techniques for repairing worn valve guides in motor vehicles, provides practical experience for students in working on cylinder heads. Covered in the module are reaming valve guides that are oversized to match a new oversized valve, reaming valve guides…

This guide was developed to assist administrators and teachers in planning and conducting an exploratory program in home economics at the middle-school level. Curriculum content and learning experiences were selected to meet the needs and characteristics of middle-school students. The guide provides a course description, list of course…

This document is an annotated guide to resources such as curriculum guides, teaching methods, research projects, demonstration projects, audiovisual materials, and manuals for use in adult education. The listings are divided into 15 sections that cover the following topics: adult education program management; adults with disabilities;…

This handbook is designed for use by Tacoma Community House volunteer tutors of English as a Second Language (ESL) as a supplement to basic volunteer training. The handbook includes detailed information in areas briefly covered during training and specific instructional ideas and class activities. A section on getting started discusses the…