One of the challenges facing those responsible for service provision in universities is ensuring that service is provided at the right point in the organisation. Service delivery points can exist at the school/department level, faculty/division level or central unit/university wide level. This does not always follow organisational logic, common…

Purpose: The purpose of this paper is to examine the introduction of a quality assurance system in a new, private university in Syria, and considers the extent to which the theoretical model based on institutional theory and isomorphism is reflected in practice. Design/methodology/approach: A five year longitudinal study which reviews the design,…

Background: This paper considers some economic aspects of a therapy and support service for people with stroke and aphasia. This material was part of a broader evaluation of the service, which is reported elsewhere (van der Gaag et al. 2005, van der Gaag and Mowles 2005). Aims: The purpose of this part of the study was to investigate the…

Describes the Operational Review Program, a process for evaluating the activities of a training organization, and comments on the program's impact. (VT)

Network externalities or alternatively termed network effects are pervasive in computer software markets. While software vendors consider pricing strategies, they must also take into account the impact of network externalities on their sales. My main interest in this research is to describe a firm's strategies and behaviors in the presence of…

Students and their families must cover, on average, 83% of the roughly $16,000 cost of attendance for a full-time, in-state undergraduate at a state university in Florida. On average, 75% of the cost of attendance in Florida's public universities is from expenses other than tuition and fees and books. The largest expense is room and board,…

Procrastination can be a crucial factor inhibiting faculty success. Many important tasks, especially publications for promotion or tenure, are typically associated with deadlines that are far in the future. As a result, time management skills can make or break the success of new faculty. This study examines task characteristics of procrastination…

This paper reflects on a process evaluation of a home visitation programme in South Africa. The programme, implemented in two low-income communities, focused on the reduction of risks to unintentional childhood injuries. The evaluation comprised a combination of qualitative and quantitative methods, including observations in conjunction with an…

There is an increasing awareness of the social dimension in mathematics teacher education. Collaboration and co-operation are regarded as key factors in professional development. In this paper I will analyse some tensions that might arise when the professional development of mathematics teachers is considered a collective enterprise. I will…

The Computer Laboratory, founded in 1956, provides instructional and research computing services to the students, faculty, and staff at Michigan State University; this report reviews the activities and summarizes usage of its services during the 1976-1977 fiscal year. The organizational structure is charted, facilities and services are detailed,…

Though construct validity is widely employed in educational research, it is a difficult and confusing topic in methodology, and it is not clear whether all researchers share the same understanding. This essay describes origins of construct validity and suggests a plan for updating its foundations. (MT)

The items selected employ or discuss the scientific method as it is applied to problems of library management. The references are grouped into four categories: General, Mathematical Programming, Modeling, and Systems Analysis. The bibliography covers approximately a fifteen-year period ending 1970. (151 references) (Author/NH)

Covers the job inventory process and the process of operations analysis as they help one refine the sales job into target outcomes and behaviors toward which training can be directed. (EB)

Neuroscience and cognitive science seek to explain behavioral regularities in terms of underlying mechanisms. An important element of a mechanistic explanation is a characterization of the operations of the parts of the mechanism. The challenge in characterizing such operations is illustrated by an example from the history of physiological…

The purpose of this research activity is to understand further how large and small registered training organisations (RTOs) make decisions about the allocation of resources for developing their workforces. Six registered training organisations--four technical and further education (TAFE) institutes and two private providers--were selected for…