When secondary school librarians teach students digital life literacies, they help students perceive that librarians can provide support for real-life problems. The more librarians work with students, create inviting library environments, and have positive engagements with students, the more they change student perceptions of librarians in…

This article reports on a research study investigating the attitude of twelve- to fifteen-year-old residents of an Eastern Canadian regional municipality to the public library. Phase 1, a quantitative survey, analyzes overall satisfaction ratings and frequency of use of the public library. Phase 2 uses qualitative methodology (focus groups) to…

Since their inception, free public libraries have been a source of information, knowledge and culture for all. They are spaces where anyone can go, for as long as they like, without feeling pressure to buy anything, and without feeling judged for whatever it is they want to read. For these reasons, library services are crucial to adults who wish…

Career and technical education (CTE) has grown and changed tremendously over the past 20 years. While great strides have been made in upgrading CTE in Maryland, many parents, students, policymakers and community members were not familiar with the "new and improved" CTE. In a bid to spread the word about the "new and improved"…

This article presents an interview with Karen Glover of Georgia Tech, a key person behind the planning of the Access Services Conference held last fall, and now going into its second year. Glover started working in libraries as a part-time library assistant at her local public library during her high school years. She later became a Circulation…

This essay served as the basis for the opening keynote speech during the Library Assessment Conference in Baltimore in 2010. It set the stage by tracing the demands for accountability in the beginning of the century and outlining progress made. It provided important background and context for the following four keynote papers delivered by Megan…

It's no mystery that fun and exciting programs bring teens into the library. Theater programs provide a venue for teens to express themselves creatively, encourage their participation in library programming, and offer them the opportunity for lively interaction with peers and adults. In "Library Programs for Teens: Mystery Theater," Karen Siwak…

U.S. libraries gave the world a top talent when Deborah Jacobs left her transformational role as City Librarian of Seattle in 2008 to head the Bill & Melinda Gates Foundation's Global Libraries program, the international sibling to the U.S. Libraries program. The initiative fosters national-scale projects with grantees in transitioning countries…

In the library world, there seems to be a fundamental conflict between reference and readers' advisory (RA). But in fact, the two are similar in approach, an insight that goes back to James Wyer's 1930 "Reference Work: A Textbook for Students of Library Work and Librarians." It defined the reference librarian as a mediator of information,…

Academic libraries often serve as the protectors of challenged books. Pressure on public libraries to remove controversial works can and often does result in the restriction of access or removal of the work from those libraries shelves. Academic libraries, however, operate with a stronger sense of academic and intellectual freedom. To analyze how…

During the early twentieth century, Alvin Johnson and William S. Learned produced two separate but related studies relative to the donations of the Carnegie Corporation of New York (CCNY) to public library construction. These reports became means for the planned disassociation of the philanthropic organization from its historical relationship with…

This research examined the functions and roles of public library systems in New York State and the services they provide for individual libraries and the public. The dissertation further studied the service decision-making processes at three selected New York State cooperative public library systems. Public library systems have played an important…

On 1 January 2012, early-childhood and out-of-school-hours care services were mandated to begin working under a new framework, designed to deliver greater consistency in service provision across the sector. With the aim of raising quality and driving continuous improvement through consistency among services and service ratings, the National…

Although public library programs for the elementary grades offer explorations in a wide range of topics in which mathematics plays a role, are all too rare: Mathematics offerings are typically limited to homework help. Participating in out-of-school activities that embed mathematics in authentic ways bolsters children's skill development,…

Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…