This paper reviews the literature pertaining to Total Quality Management (TQM) and its application in educational settings, especially at institutions of higher education. The review is organized into the following topical areas: the concept of "quality" (usually involving customer satisfaction, executive-level leadership, and employee…

This report on an evaluation of Ohio state-funded career enhancement pilot programs cover six school districts. Four kinds of programs are covered: (1) career ladder--teachers are promoted through a series of steps based on different levels of competence and responsibility; (2) career option--teachers take on and are compensated for defined…

Two computer-based categorization tasks were developed and pilot tested. In study 1, the task asked examinees to sort mathematical word problem stems according to prototypes. Results with 9 faculty members and 107 undergraduates showed that those who sorted well tended to have higher Graduate Record Examination General Test scores and college…

The acquisition of factual knowledge is increasingly insufficient to prepare students to cope in this complex and rapidly changing world. Students need to learn effective ways of thinking so they can use their acquired knowledge flexibly, solve diverse problems, and become good independent learners. Two pervasive educational problems limit the…

This document reports on 13 pilot projects of the Flexible Services Development Project (FSDP), which was initiated in Ontario, Canada, in 1988 to improve child care services for rural families, families with unusual work schedules, families facing short-term emergencies, and families with children who have short-term illnesses. The data and…

A pilot study was undertaken to determine the impact that two models of instruction had on students' learning. The two models: the Societal Curriculum/School Curriculum Model (SCSCM) and the Multicultural Education Infusion Method (MEIM) were incorporated into a preservice teacher-education course. Subjects were 16 white females and 4 white males,…

Computer-based and audio tape materials were compared for their effectiveness in helping students practice Chinese language lessons. Subjects were enrolled in an intensive elementary course in Mandarin Chinese. The textbook and audio tape were prepared by the Beijing Language Institute in China, and the computer-based material was developed by the…

The Jasper Challenge Series of Vanderbilt University (Tennessee) has been used in conjunction with the university's videodisk problem-solving series, "The Adventures of Jasper Woodbury," to provide a teleconference-based performance arena that allows students and teachers to assess the degree to which they are learning to solve the kinds…

This paper presents the results of a pilot study of University of Illinois at Chicago faculty members, their assistants who use the library for them, and the role of the Library of the Health Sciences in that process. The Library of the Health Sciences public services staff members, College of Pharmacy faculty, and their assistants were…

A new course, Independent Study Research and Writing via Telecommunications, is being developed by the Division of Independent Study (DIS) of the North Dakota Department of Public Instruction to teach telepublishing skills utilizing the NeXT telecommunicating (interpersonal computing) techniques, i.e., NeXT Mail. This multimedia electronic-mail…

The feasibility and appropriateness of including personnel with limited literacy skills in a comprehensive school evaluation were studied with 119 cafeteria, custodial, grounds, and maintenance workers in 4 elementary schools, 3 middle schools, and 5 secondary schools. A verbally administered 22-item written questionnaire addressing…

Understanding how they learn best is important for beginning and returning college students. This self-awareness can assist students in developing their classroom learning, study skills, and instructional habits throughout their college careers. For this reason, a quick, inexpensive learning style inventory appropriate for college populations was…

The effectiveness of problem-solving instruction in promoting high school students' acquisition, retention, and structuring of economics knowledge was studied through six economics classes. The problem-solving instruction model was developed based on problem-based learning in medical education, following similar work by H. S. Barrows and R. M.…

In September 1991 an invitational roundtable met to discuss issues in mass deacidification of books. The meeting was prompted by the significant increase in mass deacidification activities in recent years and libraries' interest in applying these processes. Contributions included: (1) "Opening Statement" (Duane Webster); (2) "The…

Two "early alert" pilot projects were established at Antelope Valley College, in California, to develop a follow-up system to ensure regular monitoring of student progress for early detection of academic difficulty. Two committees were established to explore and develop early alert strategies; the first focusing on basic skills courses…