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ERIC Number: EJ1474379
Record Type: Journal
Publication Date: 2025
Pages: 18
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1361-4533
EISSN: EISSN-1740-7834
Available Date: 0000-00-00
Students' Satisfaction with E-Library Services: Perspectives of Postgraduate Distance Education Students
New Review of Academic Librarianship, v31 n2 p169-186 2025
Distance education has gained acceptance as a viable mode of education for persons whose occupational and domestic responsibilities make it somewhat impossible to participate in the regular education system. The quality of distance learning requires the availability and access to e-library services. Thus, the current study focused on the acceptance of e-library services from the perspective of postgraduate students. The study adopted the mixed research approach. A questionnaire and focus group interviews were the main instruments used for data collection. The findings revealed a positive correlation between postgraduate distance students' level of satisfaction with e-library services and future use intentions. The study concluded that postgraduate distance education students' satisfaction level with e-library services has a positive influence on their future use intentions and recommends the need for distance educators and librarians to put in place the necessary infrastructural and policy framework to facilitate and increase students' satisfaction with e-library services.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Ghana
Grant or Contract Numbers: N/A
Author Affiliations: 1E-resource Librarian, Department of Information Technology & Research Support, Sam Jonah Library, University of Cape Coast, Cape Coast, Ghana; 2Information Literacy & Research Support, Department of Information Technology & Research Support, University of Cape Coast, Cape Coast, Ghana; 3College of Distance Education, University of Cape Coast, Cape Coast, Ghana; 4University of Cape Coast, Cape Coast, Ghana; 5Kwame Nkrumah University of Science and Technology, Kumasi, Ghana