This report on options for developing the University of California (UC) MELVYL online library system discusses the system in relationship to the current environment, including national and network information resources, electronic publishing, campus libraries, and changing user expectations; and places the growth of the MELVYL system in the…

This report presents results of a 1992 conference on the unique needs of minorities with disabilities. Major recommendations include: increased coordination of government policies and programs for this population; authorization of targeted research on minorities with disabilities; outreach efforts to ensure participation by minorities with…

The experiences of novice users (freshman students at Ohio University) searching OCLC's FIRSTSEARCH set of databases were studied. The 13 subjects were asked to complete a search on the FIRSTSEARCH databases; and data were collected through observations, administration of a questionnaire, and a thinking-aloud protocol. Data were analyzed to…

Computerized systems have dramatically altered the way that information can be organized, published, searched and retrieved. This paper: (1) examines the components of subject access in online systems; (2) identifies the potential for subject access enhancements, such as enriching the contents of the database and improving user-system interaction,…

This paper describes the efforts at an American Assembly of Collegiate Schools of Business (AACSB) accredited college as the school responded to the new mission-driven management expectations and prepared for the formal review of its accreditation status by the AACSB. Under the direction of Computer Information Systems (CIS) faculty, end-user…

This report presents a summary of activities, findings, and recommendations from Phase I of a project to improve the effectiveness of academic health science libraries and their provision of information services. The objectives for Phase I of the project are given: (1) to identify academic health science library requirements in the areas of…

The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…

Data drive policies; a lack of information results in unresponsive or biased public policies. This book argues that current methods of gathering and interpreting data are not sensitive to the diversity and needs of people living in rural America. Emphasizing the goals of complementarity, cooperation, and responsiveness, it suggests how federal and…

This book enables educators at the elementary level to conduct formative evaluations of their technology programs in minimum time. Most of the technology is computer related, including word processing, graphics, desktop publishing, spreadsheets, databases, instructional software, programming, and telecommunications. The design of the book is aimed…

This is a study of the research communities in history and political science at Kent State University (Ohio). The purpose is to provide a profile of historians and political scientists and to discover the kinds of information they use for research. A survey/questionnaire was circulated to the history and political science departments. Information…

This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to provide practical procedures for information and basic…

The purpose of this introductory manual is briefly to explain and put into context the elements involved in marine information center development and operation. Its goal is to provide an overview and create an awareness of the range of the inter-connected procedures, activities, and products that make up an information service. The introductory…

Selected program evaluations through the GENeric Evaluation SYStem (GENESYS) of the Austin (Texas) Independent School District are reviewed. GENESYS, implemented in 1988-89, consists basically of a database methodology assessing the school system's longitudinal databases and a set of computer programs using the Statistical Analysis System (SAS) to…

One part of a five-phase study was conducted to develop a database that identifies the professional improvement needs of postsecondary career counselors as expressed by individuals responding to a survey and to disseminate the findings of the needs assessment to the coordinators/directors of local institutions for planning faculty development.…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…