The purposes of the Workshop on Measuring the Quality of Public Library Services were to explore attitudes toward service, discuss the many facets of measuring library services and get a close-up view of one particular method of evaluating services: "hidden testing." Informal proceedings of the workshop include: (1) a talk of Ernie DeProspo…

The operation of the new automated circulation system at Southampton University Library is recorded in this report. The report is intended mainly for those with experience of automation, and so a brief non-technical account of the work of the Counter staff is included. The report describes the six transactions for which the machine is programmed,…

This document presents the procedures to be followed by all personnel participating in the cost study of the order and standard loan functions of the University of California libraries which began on January 11, 1971. The tasks and quantities to be measured are defined. (Other documents on this program are: LI 003641 and 003642.) (Author)

The feasibility of undertaking a major university-wide library systems development program for the University of California libraries was studied from July 1970 to March 1971. The findings indicate that such a program can provide significantly improved library services while at the same time offering long term fiscal advantages to the University…

A study was conducted at the Moffitt Undergraduate Library of the University of California at Berkeley to determine the extent and the cost of book losses due to theft and to determine the cost-effectiveness of book security systems. A sample inventory was taken and the theft rate (13.7%) was statistically derived. The rate of loss was translated…

The May, 1976, Association of Research Libraries (ARL) meeting included a variety of presentations on library networks. Susan Martin defined various categories of automated library networks, reviewed potential functions of such networks, and discussed the implications for individual library operations. LeMoyne Anderson listed forces which are…

This report presents a model developed to examine costs of public library services, such as reference, circulation, and special programs, to be used by librarians in implementing a program budget and planning a budget system. Allocations for personnel costs, materials costs, costs of supplies and services, technical processing costs, reference use…

This pamphlet prepared by the Intellectual Freedom Committee of the Ohio Association of Librarians presents guidelines for writing policies for materials selection in school libraries. A School Library Bill of Rights and a Bibliography of materials to aid in the writing of a materials selection policy are included. Sample policies from the Edison…

A review of cooperative programs among colleges and universities over the last century leads to the conclusion that a few very significant developments and changes have taken place during the past decade after ninety years of effort toward cooperative programs dominated by the effects of national policy and economic conditions. (Author/PF)

Traces the growth of higher education in the United States and the related growth of university libraries. (PF)

The Alberta Government Libraries' Council Job Specifications Committee presents an all-inclusive checklist of tasks which might be performed in a special library. Designed as a tool to aid in the development of job descriptions in a library setting, it is organized into three categories: library management, technical services, and public services.…

Describes a book availability study using the ACCESS retrieval and delivery system for the evaluation of library services. (CWM)

This report and recommendations by the Implementation Board of the Library Association Council outlines the training and experience required for certification of library assistants, licensing of librarians, and registration of Library Association Associates and Chartered Libraries. (JAB)

A discussion of the interrelated aspects of library performance measurement and what data collection means to library planning. Methodologies considered are cost analysis, quantitative vs qualitative measurement, community analysis, and citizen attitudes and opinions. (JAB)

Seven academic libraries have developed a collection-sharing program. Internal activities, the exchange of information, and group decision-making techniques are detailed and evaluated. Some by-products are described, and a general statement of system value is made. (Author/JAB)