In this study, 182 Canadian senior administrators, middle managers, and front-line librarians in public and academic libraries were asked to describe the nature of organizational change in their workplaces and how new technology affected the restructuring. Respondents agreed that financial pressure is driving most change and that technology is a…

In this study, small academic libraries (monographic collections of under 30,001 volumes) were surveyed to determine the types and extent of electronic technology available and how it was being used. Satisfaction of users and staff, the correlation between instruction and the use of electronic technology, and funding are also discussed. (LRW)

Describes the results of a survey of public libraries that was conducted to identify digital technology projects. Highlights include kinds of collections being digitized (primarily photographs); costs; hardware and software used; experience levels of personnel; reasons for digitizing, including providing access to fragile materials; and technology…

Compares and contrasts the experiences and perceived roles of librarians and architects in the library-design processes of recently completed branch public libraries in three library systems in the Greater Vancouver area of British Columbia. Discusses the project team, site selection, architect selection, library interiors, and information…

With increased costs and decreased funding, it will be increasingly necessary for academic library directors to become heavily involved in fundraising, or development. Discussion includes systems development; funding sources; staffing and organization; and impacts of fundraising on the administration, staffing, and organization. (AEF)

How do academic libraries set about creating a body of knowledge and begin to convert traditional print collections to a digital format in order to satisfy what today's researchers want? This article examines previous methods of selection and collection building, and applies those supporting principles to today's collection-building efforts for…

Explains videotex, discusses its usefulness in disseminating large quantities of information via computer, and describes the use of videotex at the Glaxo, Inc., library where it is used for a daily news service and newsletters. An evaluation of the videotex services is reported, including usage statistics and results of a library survey. (Contains…

Describes the development of library technology and the need for telecommunications in a state with a lack of population density. Topics include the state library's role; shared library resources and library networks; government information; the Wyoming State Home Page on the World Wide Web; Ariel software; network coordinating; and central…

This article aims to suggest answers to two questions: What should be the primary purpose of information services in general and libraries in particular as we enter the new millennium? Assuming such a purpose, what array of services should the library be prepared to provide? These questions are approached mainly from the academic library…

Explains why school libraries need to share resources and describes a number of projects that share physical, intellectual, and digital resources. Highlights include district union catalogs and integrated systems; consortia and community catalogs with public libraries; statewide union catalogs; statewide integrated systems; gateways; and statewide…

Discusses academic libraries, digital environments, increasing competition, the relationship between service quality and user satisfaction, and user surveys. Describes the SERVQUAL model that measures service quality and user satisfaction in academic libraries; considers gaps between user expectations and managers' perceptions of user…

Rutgers University Libraries are using a Microsoft Access database to track the purchase of books requested by teaching faculty for use in the Reserve Collection. Reports are generated which show what is purchased, how money was spent. Combined with circulation figures and LC Subject areas, the database provides documentation of library support of…

Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are…

Technical services workstations (TSWs) are personal computers that have been customized for use in technical services departments. To gather information on their use and prevalence in research libraries, the Program for Cooperative Cataloging Standing Committee on Automation surveyed the 119 members of the Association of Research Libraries (ARL)…

As interlibrary cooperation has proliferated in the last several decades, multitype library organizations and systems have emerged as important forces in librarianship. The need for thoughtful and organized strategic planning is an important cornerstone for the success of organizations of all sizes. Part of a project by the Interlibrary…