Considers future possibilities and needs in libraries, including fewer acquisitions due to rising costs; the demise of older materials; the influence of the nature of access on the direction of scholarly inquiry, i.e., the influence of technology; using electronic resources appropriately; and questioning established routines. (LRW)

Relates the Seminole Community College (Florida) library's experience barcoding a collection of materials and provides practical suggestions on how to implement barcoding in other libraries. Highlights include a barcode plan (smart barcodes and dumb barcodes), worker guidelines, problems encountered, and costs. An annotated bibliography and seven…

Discusses the history of Indian libraries established on small Southern California reservations. Relates both challenges and opportunities facing tribal populations and governments (as well as the San Diego County Library System) as they developed collaborative library relationships with the American macro- culture and established their place as…

Discusses the increased costs of library materials, the need for a new budgeting approach, and the impact of technology. The development of a library materials index that was developed at Ohio State University to provide a consistent source for measuring library materials expenditures against the marketplace is described. (Contains 14 references.)…

Presents a study of staffing, services, budgets, collections, and facilities of small academic libraries and offers a statistical and demographic profile of a four-year liberal arts college library. Results are presented in tables, and an appendix lists coding sheets used for the study. (JMV)

Outlines techniques of utilizing interlibrary loan (ILL) statistics to establish productivity and staffing patterns to evaluate library services and reveal staffing needs. This article also presents results from an ILL workload and staffing study in Alabama academic libraries. Results are displayed in table form. (JMV)

Presents three articles that discuss customer service in libraries, with a focus on planning for service management, a customer service program for library staff, and a quality improvement process. Highlights include developing and implementing service strategies, dealing with requests, redefining work relationships, coworkers as customers,…

Outlines common problems facing the academic library and graduate schools of library/information studies and examines the relationship between librarians and faculty. Topics include the image of academic librarians, including faculty status and research; library collections, services, and instruction; and involvement of librarians in library and…

Presents guidelines and a self-assessment questionnaire that were developed by the New York Library Association for libraries serving users with hearing impairments. Areas covered by the documents include policy statements, materials, services, programing, cooperation with other agencies, facilities, and staff development. (LRW)

Discusses recent developments in extending library services into provincial centers and rural areas in the Solomon Islands. Topics addressed include background on library development in the Solomon Islands, the establishment of the National Library Service, links to government policy, rural library history and development, provincial libraries,…

Discussion of library outreach programs to senior citizens highlights the experiences of Driftwood Library (Lincoln City, Oregon) in using multimedia kits by Bi-Folkal that were designed for use in nursing homes, senior care centers, and retirement homes. Library staffing, funding, and planning needs are addressed. (LRW)

Describes job responsibilities of assistant/associate library directors. Changes affecting libraries as a result of automation and their impact on management are discussed, and two studies of public and academic libraries that examined ratings of managerial skills and competencies by directors and assistant directors are reviewed. (nine…

Contains an introduction (Jean Thibodeaux Kreamer) to this section and five articles on video in libraries: "Managing an Integrated Video Collection" (Michael Hedges); "The Video Librarian's Hide and Seek: Videotapes and Collection Development" (Merle Slyhoff); "Video in the Schools" (Charles Triche); "A Conversation with Sally Mason" (James…

Discussion of the ability of library staff to completely and correctly answer reference questions focuses on a training program developed by Baltimore County Public Library (BCPL) to increase the accuracy of reference staff performance. Technical feedback skills and peer coaching are discussed, and the need for administrative support is…

Examines the rising costs of library materials and the impact on access to information. Four types of cooperative library programs are described: (1) programs to extend scholarly resources; (2) programs to reduce materials costs by dividing collecting responsibility; (3) programs to improve clients' access to information; and (4) programs to…