Describes a process for reviewing and improving data collection quality. The methodology includes a thorough business practice review, an analysis of existing data quality, cleansing of existing data, and implementation of business practice changes aimed at improving the quality of data captured by each institution. (EV)

Since the mid-1990s, the number and diversity of "quality-certified" products has increased dramatically. This article examines labor practices and regulatory spaces within 3rd party quality certification and suggests that this distinct configuration be termed "just-in-space" production. A privileging of space derives, on the one hand, from the…

Purpose--To explore the nature component parts, degree structure and purpose intended outcomes of the Doctor of Business Administration DBA degree, identifying the strengths and weaknesses of the degree as they stand presently, using Australian experience. Design/methodology/approach?-A review of DBA programme offerings in Australia identified…

This article describes two recent efforts to rank the quality of higher education institutions in Australia and New Zealand. After a brief discussion of goals, methods, and results, the author evaluates each ranking using the following questions: Does this methodological approach achieve its objective? Can other countries use the methodology by…

Assuring the quality of higher education in America was once a straightforward, if tedious, proposition. Audit an institution's fiscal condition, check faculty credentials, make sure that the administration isn't riding roughshod over academic freedom, see whether or not the curriculum as expressed in the catalogue is reasonably coherent, browse…

Ever since the first UK Research Assessment Exercise (RAE) was held in the mid-1980s panels of academics have had to make subjective judgements about the quality of work submitted by institutions. In preparation for the 2008 RAE, the four Funding Councils (Higher Education Funding Council for England, Scottish Higher Education Funding Council,…

Australian higher education's interest in performance dates back to the 1960s but intensified during the 1990s, with the increasing focus on measuring outputs and outcomes rather than input. This development has been partly prompted by greater interest in quality assurance mechanisms and the recent advent of the Australian Universities Quality…

There is a trend toward international collaboration among quality assurance agencies (QAAs) and the internationalisation of higher education in Japan. This paper is examines how Japan University Accreditation Association (JUAA) can establish a network in the region as it promised to do in the Tokyo Declaration. However, it is very hard for JUAA, a…

Accreditation has become something of a hot topic in higher education. In Europe it has been described as a 'Licence to Kill'. The James Bond metaphor is particularly illustrative when reflecting on quality assurance challenges in higher education. Publications on this subject in recent years reveal that the array of issues associated with…

The paper attempts to develop an approach to implementation for a holistic model of quality in higher education. The methodology follows Senges model for implementing learning in organisations. According to Senge the real work of learning takes place within a "deep learning cycle". The generic nature of actions to set in motion the learning cycle…

The ascendancy of neoliberalism and the associated discourses of '[new public management', during the 1980s and 1990s has produced a fundamental shift in the way universities and other institutions of higher education have defined and justified their institutional existence. The traditional professional culture of open intellectual enquiry and…

The past few years have seen efforts in several countries and a wide range of disciplines to adopt and apply existing professional standards for guiding and judging evaluation services and/or develop new standards. Some of the efforts have drawn from the work and products of the North American Joint Committee on Standards for Educational…

In multinational corporations, new models of learning are developing. A particular model with direct applications for challenges facing distributed workforces is one that combines the strengths of formal and informal learning while focusing on participants' work-based tasks. An operationalisation of this model in the context of the ongoing…

In the debate on the draft European Qualifications Framework and the possible development of a German Qualifications Framework (GQF) great interest is being shown in Germany in a qualifications framework that promises transparency and permeability and is based on competences. There has also been opposition on the basis of the fundamental…

Purpose: The purpose of the paper is to ascertain students' perceptions on quality of services provided by private universities in Thailand and Japan and how these affected decisions selecting a university. A comparative study aims to focus on how cultural and economic factors affected their decisions. Design/methodology/approach: Research design…