One of the principal challenges in public administration is adapting to needs derived from the application of new technologies that impact directly on managing as well as transmitting information and in supplying it accurately to the citizens. The Bangemann Report calls attention to the important role played in the development of the information…

This paper reviews basic information needed by college students to write a term paper. Sources of information are discussed (i.e. books and journal articles), as are the "nuts and bolts" of procuring the needed information to write a quality term paper. The ERIC system and the Internet are discussed; particular attention is paid to the…

This manual explains how the user services functions, usually performed by a User Services Coordinator, can be conducted in the 16 ERIC (Educational Resources Information Center) Clearinghouses and the various adjunct ERIC Clearinghouses. It provides guidelines, suggestions, and examples of how ERIC components currently perform the user services…

This collection contains the 20 best papers from a conference at which nearly 300 faculty members presented papers. Those that were selected by juried review include: (1) "Where Have You Been? A Case Study of Successful Implementation of Undergraduate Online Learning Communities" (John Barnett); (2) "A Strange Sense of Disquietude: Understanding…

This paper considers the ways in which information finding is changing in a world of digital information and associated search systems, with particular focus on methods of locating information that are distinct from, but complementary to, established practices of bibliographic description. The following three general approaches to identifying…

This study investigated factors that might be related to successful academic progress and students' satisfaction with a competency-based graduate program in an online environment. It offers an in-depth look into the structure and operations of a Master of Arts Program in Learning and Technology at Western Governor's University, Utah. At the time…

In 2 years, RMIT University (Melbourne, Australia) set up an online learning system for 50,000 students. The development of the RMIT Distributed Learning System has taken the University from a cottage industry model to a fully fledged enterprise system for flexible online learning, integrated with the University's student administration system and…

This paper focuses on the experiences and the research of two communication instructors who are currently using Blackboard CourseInfo, an online software program, to enhance learning and communication. The paper states that ,in 1999, Ohio University made Blackboard CourseInfo available to its faculty to enable instructors to have the option of…

Online computer conferences used to assist distance learning courses often fail because the moderator-usually the instructor responsible for the conference-is not properly trained in techniques that build a community of learners. It has often been assumed that the skills required to create a vibrant classroom discussion translate easily to an…

Technology is progressing at an unprecedented pace. The world of business is keeping up with it. However, schools are being criticized by the general public, which is skeptical about the ability of schools to produce citizens that will be able to face the challenges of the 21st century. Educators are predicting that the current school system will…

As a first step toward developing a strategy for a comprehensive external evaluation of the Educational Resources Information Center (ERIC) system, this paper contributes by providing an overview of the system's mission, structure, and resources. A brief review of ERIC's historical development and extant literature, the conduct of a key informants…

This report presents findings from a study of the Educational Resources Information Center (ERIC) user services, describes changes to current user services that can help ERIC become more competitive, and discusses strategies and options for evaluating ERIC user services. Data show ERIC information professionals have done much to identify users'…

The papers in this collection are the 15 best papers from the thirteenth International Conference on College Teaching and Learning. They represent a cross-section of nearly 300 presentations, selected by juried review from 40 submitted for consideration. The papers are: (1) The Use of Hybrid Type Educational Digital Entities in University…

This report draws on the results of a survey and case studies of Digital Library Federation (DLF) members (Council on Library and Information Resources - CLIR). The survey was intended to document how DLF member libraries are focusing their digital library programs: how and under what circumstances their programs were initiated; the influences…

Academic dishonesty is a concern at any educational level. However, many faculty members feel uncomfortable with delivering courses in the online environment due to a concern that students may find it easier to participate in academic dishonesty than they would in a traditional classroom. This paper looks at factors that are considered to…