The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…

School librarian guidelines encourage active leadership in schools. Two ways school librarian educators can encourage school librarians to be leaders are to embed the standards into the certification curriculum and to assess the leadership potential of pre-service school librarians in order to adapt the curriculum to their needs. This mixed-method…

A fresh coat of paint and new furniture were the obvious external changes to an eleven-year-old computer lab at Bentley University when it was renovated in 2011. More difficult than changing the outward appearance of the room was changing the perceptions of what happens inside. The facility had a reputation of being a place where only students who…

Mobile learning is an emerging trend that brings many advantages to distributed learners, enabling them to achieve collaborative learning, in which the virtual teams are usually built to engage multiple learners working together towards the same pedagogical goals in online courses. However, the socio-technical mechanisms to enhance teamwork…

The Australian federal government's 2009 Excellence in Research Australian (ERA) policy initiative gave Australian LIS researchers the opportunity to review their listings of preferred journal titles: listings that were to act as a component of measured research activity in the new federal government funding regimes. The Australian research…

The area of archival studies today transcends the professional field of archival science. It encompasses an ever-broadening array of disciplinary discussions and methodological approaches that are identifying, critiquing, and addressing the shifting social, cultural, philosophical, and political, as well as the technological, imperatives of record…

A wide variety of software tools is currently available to businesses when building e-commerce solutions. Businesses are in need of employees with the appropriate skills to support and implement their e-commerce solutions. Students transitioning from school into the workforce need a well-designed curriculum that can prepare them with the skills…

Can instructors impact their student performance by recommending an activity just prior to taking an exam? In this study, college students were randomly assigned to one of three treatment groups (study, exercise, or meditation) or a control group. Each group was given two different types of tests; a traditional concept exam, and a non-traditional…

This paper builds on prior work defending innovative information systems programs as ABET-accreditable. A proposal for a four-year degree program in health informatics, initiated at the authors' university to combat enrollment declines and to therefore help information systems to survive and thrive, is described. The program proposal is then…

Tertiary education in Australia has long been associated with the integration of developing technologies as a vehicle for distance education. As personal access to the Web has become more affordable, tertiary institutions have implemented wholly online courses to create flexible elearning spaces for students. While there are tangible benefits…

The pedagogy of library and information science appears to be experiencing somewhat of an identity crisis. Many LIS graduate programs teach librarianship within both a theoretical, academic context, as well as a practical, work-based context. Core courses for the MLIS/MIS degree usually include statistics and research, as well as a course on…

With growth in online education, students gain tertiary qualifications through a mode more suited to their demographics such as work and life balance, learning styles and geographical accessibility. Inevitably this has led to a growth in diversity within student cohorts. The case study described in this paper illustrates strategies based on…

The paper describes a recent review of Library and Information Management courses offered by the School of Information Studies at Charles Sturt University, and the resulting program of curriculum renewal and expansion. This program aimed to address concerns over the long-term sustainability of the courses and respond to an increasingly converging…

Over the past two decades, preparation of LIS professionals to conduct credible research has been both scrutinized and encouraged by a variety of scholars. The conclusion of these researchers has been that there is a paucity of courses and that opportunities for students to participate in authentic field research are few. There is a resulting need…

This study aims to investigate the performance of FTSM [Faculty of Information Science and Technology] students' academic achievement, based on the number of years of their study and entry requirements. The main objectives of this study are to look at the STPM [Malaysian Higher Education Certificate], Matriculation and Diploma students' academic…