Discusses aberrant, or disruptive, behavior in an industrial/business, classroom-based, instructor-led training setting. Three examples of aberrant behavior are described, typical case studies are provided for each, and preventive (long-term) and corrective (on-the-spot) strategies for dealing with the problems are discussed. (LRW)

Discusses the evolution of multimedia technology and gives examples of the use of multimedia for business training, desktop publishing, and possible home market use. Equipment needs are described; data compression techniques are explained; the use of CD-ROM is discussed; and interactive multimedia possibilities are considered. (LRW)

Discusses the role of management in supporting employee training programs for performance improvement. How to identify training needs and develop a plan to support training are described. Promoting management involvement in training by linking training to the organizational plan and establishing an evaluation plan are discussed. (Contains two…

Explores aspects of conducting management simulations in a corporate environment, based on the experiences of a facilitator for 15 classes that used a total enterprise game. Observations regarding simulation value, team size and selection, number of sessions, the role of the facilitator, and model design are offered. (36 references) (MES)

Presents a model for training end-users of in-house computer systems that consists of nine stages: needs assessment; defining the learning objective; analyzing existing training; written documentation; selecting training methods; adult learning issues; minimalist design strategies; testing documents; and evaluating the training session. (34…

Describes a prototype project undertaken by Florida Community College at Jacksonville to examine the application of multimedia technology to improving the skills of an urban workforce. Topics addressed include major participants; developments to date, including needs assessment and funding; and current status, including building renovation and…

Examines the perspectives of needs assessment described in performance technology and human resource development literature. Perspectives embodied in definitions and conceptualizations of the terms need, needs assessment, needs analysis, front end analysis, and performance analysis are examined, and different views about where the needs assessment…

Discusses the evaluation of workshops and conferences and presents an application of Kirkpatrick's four-stage evaluation model, an accepted model for measuring performance and instructional interventions. Highlights include presurveys and postsurveys; participant reaction forms during the meetings; and assessing previous participants. (10…

Argues that trainers who develop and teach in-house communication courses for their firms should review recent research and require more in-class writing; provide more feedback to trainees; use computerized classrooms; include collaborative writing; and place writing in the context of a larger project. (SR)

Describes a game called UPSIDE DOWN that is designed for use in higher education courses or in corporate training to sensitize participants to cultural issues when interacting with groups with different backgrounds. Both intragroup and intergroup interactions are described, suggestions for debriefing are given, and a complete set of rules is…

Discusses results of a survey that investigated practices in the design, development, and application of training and education that incorporates interactive hypermedia-based job documents, especially Interactive Electronic Technical Manuals. Military, industry, and higher education practices in traditional, electronic, and virtual classrooms as…

Attempts to reveal the qualifications that will become important, due to technological change and growing internationalization of competition, for trainers (educational staff) in industrial enterprises. Indicates that the results lead to a view of further education within firms as a service that is subject to competition on the open market. (CMK)

Discussion of pilot testing instructional materials focuses on a survey that determined the extent to which pilot tests are conducted in identified corporate training environments and ascertains reasons pilot tests were not implemented. Considers factors that influence the decision to pilot test products and suggest further research. (Author/LRW)

Identifies and examines the problems that staff in multinational corporations (MNCs) experience in horizontal communication with other units and discusses the implications of these problems for in-company language training. Concludes that illustrative interview data suggests that corporate training schemes should focus on the broad spectrum of…

Discusses the steps involved in designing and starting a corporate university, which is defined as a process promoting continuous learning and performance improvement. Topics include establishing a mission; creating a business plan; products and services; functions and processes; staffing needs; information systems; and resource allocation. (LRW)