Describes ILLiad (Interlibrary Loan Internet Accessible Database), software that examines the current state of interlibrary loan borrowing requests at Virginia Polytechnic Institute and State University. Topics include system requirements, user procedures, staff procedures, copyright clearance, OCLC, and future developments. (LRW)

Presents results from a study of three federal government statistical Web sites. Objectives were to determine who uses these services, types of tasks brought to the sites, strategies used for finding statistical information, and to make recommendations for design improvements. (Author/AEF)

Explores the utility of the intersection of genre theory and cognitive psychology in providing a meaningful framework for analysis and design purposes. Reports results of research into the elements of genre that influence users of digital documents and provides examples of the usefulness of this analysis in Web-based environments. (Author/AEF)

Presents the results of several years of designing and implementing a Web-based multimedia distance learning system at Nova Southeastern University. Includes the methodology used, design issues for the software and hardware environment, user interfaces, functional aspects of the system including controls used by both teacher and learner, the…

Managing a company's knowledge requires a different set of skills than are typically found in a corporate Web team. Chief among these is a "customer-obsessed" philosophy. The job of taking content, tools, and data and providing a platform that makes it meaningful is an inevitable next step for Web teams in the age of the new intranet.…

Content-control proposals have been found to be more intrusive and restrictive than supporters of rating systems and filtering software claim. These systems often exceed claims in types of content restricted, numbers and types of people prevented from reaching content, technical changes required to public electronic networks, and burdens on…

Reports some of the progress made over the years toward exploring information beyond the text domain. Describes the Multimedia Analysis and Retrieval Systems (MARS), developed to increase access to non-textual information. Addresses the following aspects of MARS: (1) visual feature extraction; (2) retrieval models; (3) query reformulation…

This paper is grounded in a large-scale, nine-year research project intended to design, develop, evaluate, and transfer intelligent tutoring systems (ITS) to public schools and workforce development settings. Discussion includes the implementation model; roles and responsibilities of the project team; evaluation results of the tutoring systems;…

Describes the development by the Alexandria Digital Library of a gazetteer (dictionary of geographic names) composed of a Gazetteer Content Standard, a Feature Type Thesaurus, and an operational interactive gazetteer service. Illustrates the use of this tool in a georeferenced digital library and relates progress in working with Federal agencies…

Describes design considerations of two interrelated programs that together make LEArning Portfolio (LEAP) prototype system for accessing engineering information for engineers. The two programs are: Engineering Information Sources and Access (EISA), implemented as a Web-based self-learning prototype system; and Information Sources that Every…

Discusses experiences of Schlumberger IT Sourcing (Austin, Texas) in designing and deploying knowledge management (KM) systems and outlines the empathic design approach. The new "market" approach in Schlumberger which leads to the simplification of intranet systems and interfaces, creation of a new classification system, and better…

Describes the development of an online learning environment for a visually impaired professional. Topics include physical barriers, intellectual barriers, psychological barriers, and technological barriers; selecting appropriate hardware and software; and combining technologies that include personal computers, Web-based resources, network…

Abstracts and descriptions of Special Interest Group (SIG) and Panel Sessions include such topics as: knowledge management; information networks; courseware; accreditation; Web site design; information retrieval and processing; digital imaging; electronic journals; human computer interaction; digital libraries; digital divide; information science;…

The new e-learning generation depends on Semantic Web technology to produce learning objects. As the production of these components is very costly, they should be produced and registered once, and reused and adapted in the same context or in other contexts as often as possible. To produce those components, developers should use learning standards…

The "newSLATE" environment provides a Web-based infrastructure for language learning. Its design and implementation were driven by the difficulties of non-Roman-script text handling. The software features a cross-platform approach to non-Roman text input and handling and a novel method for automatically generating online quizzes from study…