Includes 410 annotated citations arranged as follows: systems analysis; management in the public sector; policy, strategy and planning; organization; control and evaluation; costs and financing; information and decision-making systems. (JEG)

Describes how the structure of hypermedia systems can be represented by a simple matrix which is the basis for applying standard techniques of network analysis, and demonstrates the potential influence of these techniques on learning processes or outcomes. Also discusses theoretical and practical implications for future hypermedia research. (AEF)

Chaos theory, which attempts to understand underlying order where none is apparent, was applied to an interdisciplinary rural health training program for health professionals. Similar programs should anticipate systemic flux between order and chaos and pay attention to information flow, degree of diversity, richness of connectivity, contained…

Describes experiences of an alliance of child and youth treatment agencies whose members converted to computer-based networking modalities. A developmental analysis of individual users and telecommunications networks is offered. Side effects, barriers, and unexpected advantages are delineated. (BB)

Explores reasons for organizations' use of groups and the need for groupware systems. Discusses vendors; Electronic Problem Structuring; synchronous and asynchronous communication; four stages of decision-making (intelligence, design, choice, and implementation); the Windows environment; the loss of non-verbal communication; and future groupware…

Of the challenges facing educational leaders, among the most pressing is the need for suitable facilities. School buildings in the US are aging at an alarming rate. The obstacles to acquiring needed resources are formidable. In this document, the authors focus on the importance of consulting with your state department of education regarding…

Written and spoken language contains inherent mechanisms driving motivation. Accessing and modifying psycholinguistic mechanisms, links language frames to changes in behavior within the context of motivational profiling. For example, holding an object like an imported apple feels safe until one is informed it was grown in a toxic waste dump.…

The importance and attention given to information systems are relatively new phenomena in the history of higher education. This chapter documents the ascendancy of information systems in the scheme of institutional priorities and considers the strengths and weaknesses associated with vended and homegrown systems.

The provision of public Internet access and related networked services by public libraries is affected by a number of information policy issues. This article analyzes the policy dimensions of Internet connectivity in public libraries in light of the data and findings from a national survey of public libraries conducted by the authors of this…

This article explores the influence of grade-level team norms and district and school leadership on teachers' data use. Using an embedded-systems perspective to consider teachers' data use in four schools located in two different districts, the research takes the practitioners' perspective on what constitutes data. Findings indicate that…

A model of organizational analysis and renewal specifically designed for community colleges was developed to take into account internal functioning as well as the demands of external constituencies. The model is based on three elements: differentiation, referring both to the division of labor and the attitudes and subcultures that result from that…

Some of the provocative issues regarding integrated-service efforts arise from questions about how professional service providers are to go about the business of integrating services. This paper presents findings of a study that examined how street-level bureaucrats negotiate boundaries between the community in which they work and the agencies…

Innovations for dealing with large classes (defined as those with over 60 pupils) are offered in this guide for teachers and administrators. Based on a systems approach, this document describes the difficulties with which teachers of large classes must cope and lists solutions that can be introduced by teachers and administrators at various…

The framework of temporary systems theory was the basis for forming theoretical units and propositions pertaining to the outcomes of intensive adult education programs. Empirical indicators and research hypotheses were then developed and applied in the 1972 residential program of the Labour College of Canada. (Author)

A process based on a systems analysis approach to tasks is proposed for developing a curriculum for the study of plastics. The process may be used with any subject area, at any grade level, to validate the concepts selected, the performance objective developed, the time allotted, and the teaching strategies selected. (AG)