This article presents interesting articles that explore several different areas of reference assessment, including practical case studies and theoretical articles that address a range of issues such as librarian behavior, patron satisfaction, virtual reference, or evaluation design. They include: (1) "Evaluating the Quality of a Chat Service"…

Creating archival descriptions in a digital environment and communicating across the Internet is not the same as traditional paper-based communication. As in other cultural domains, in archival description the medium influences the structure and content of information. The SIASFI Project and the Online Guide to the State Archives of Florence are…

E-learning is becoming a major component in academia today. Therefore, the success of e-learning online communities is crucial in order to ensure their permanency and effectiveness. There is a need for formalized guidelines in e-learning that instruct the designer (course instructor) on how to design, maintain, and manage a course. Some research…

Some faculty have started to use the Internet as a bridge to the public instead of merely to each other. Leveraging their specialist knowledge and their academic authority against perceived public needs, they have created another type of academic Web site on their institutional servers--the academic public service Web site (APSWS). APSWS is an…

This paper presents a quantitative analysis of information literacy competencies level within nine universities of Lithuania. The empirical research was carried out in 2005 with a research sample of 700 respondents. Comparative analysis of the data between full-time and extramural study mode students revealed differences in the level of…

This qualitative study explored the meanings of chat room conversations through observations of teenagers using the Internet. Adolescent girls were a focus because of their shaky sense of self. Participants in ten chat rooms included 534 individuals. Six themes, emerging from analyzing 2526 utterances [descriptive statements], included (a)…

Digital or computer games have recently attracted the interest of education researchers and policy-makers for two main reasons: their interactivity, which is said to allow greater agency, and their inherent pleasures, which are linked to increased motivation to learn. However, the relationship between pleasure, agency and motivation in educational…

Currently there is considerable enthusiasm for exploring how we can apply digital gaming paradigms to learning. But these approaches are often weak in linking the game-playing activity to transferable social or conceptual processes and skills that constitute, or are related to, learning. In contrast, this article describes a "dialogue…

Cyberspace has been regarded as an ideal site for adolescents' identity exploration since it is socially mediated. Liberal cyberfeminists argue that virtual spaces promote gender equality, fluidity, and unity through body-free interactions. This study investigated the cybersites frequented by two adolescent girls who eschewed typical…

Effective development and deployment of a distance education program at the traditional university level is examined using the Department of Technology and Cognition at the University of North Texas (UNT) as the subject of a case study. The evolution of the department's distance education program from the late 1980s to the present is highlighted.…

This article shares the results of a needs assessment conducted to guide the development of an e-learning certificate program for implementation at Texas A&M University. Participants were asked to provide input regarding the knowledge, skills, and abilities necessary to work as an e-learning specialist. The qualitative data was collected using…

The use of the Web in K-12 education has increased substantially in recent years. The Web, however, does not support the learning processes of students as a matter of course. In this review, the authors analyze what research says about the demands that the use of the Web as an information resource in education makes on the support and supervision…

The benefits of an e-learning system will not be maximized unless learners use the system. This study proposed and tested alternative models that seek to explain student intention to use an e-learning system when the system is used as a supplementary learning tool within a traditional class or a stand-alone distance education method. The models…

Singapore has many large and educationally valuable digital collections and is planning the development of many more. These digital collections contain historical, cultural and scientific multimedia objects, along with learning objects. At present, school teachers and pupils find it hard to locate many of these resources using traditional search…

In this paper, we describe concept parsing algorithms, a novel semantic analysis methodology at the core of a new pedagogy that focuses learners attention on deep comprehension of the conceptual content of learned material. Two new e-learning tools are described in some detail: interactive concept discovery learning and meaning equivalence…