Describes efforts by the Motorola Training and Education Center (MTEC) to develop and implement a model for applying the concepts of quality/continuous improvement to the design of courseware. MTEC's role as change agent is discussed; the use of an instructional systems design model is explained; and problems are identified. (LRW)

Describes the Best Village Competition of Trinidad-Tobago, instituted in 1963. Through competitions, concerts, and exhibitions, it has succeeded in involving nearly every resident in programs that fortify local culture, artistic expression, athletic achievement, and public health while promoting national unity. (DM)

Describes steps in a process-improvement project for reserve book services at the University of Arizona Library: (1) plan--identify process boundaries and customer requirements, gather/analyze data, prioritize problems; (2) do--encourage divergent thinking, reach convergent thinking, find solutions; (3) check--pilot solutions, compare costs; and…

Suggests ways that librarians should become actively involved in educating the public about supporting the library media center. Discusses activities for improving public relations in the school library; actions to improve visibility at the district level; involvement in the community; and active participation at state and national levels. (AEF)

Examines factors that contribute to the development of an organizational culture. Discusses the vision/mission; training; technology, equipment and supplies; and decor/appearance. Describes how one library created a staff-friendly environment through increasing communication between departments and cross-training to provide interdepartmental…

Reviews 11 articles on education, including: (1) "A Strategy for Helping Students Learn How to Learn," by M. McClanaghan; (2) "What Works in School Improvement?" by A. Harris; (3) "Just a Matter of Time," by F. Smith; and (4) "Selected Pre-Writing Treatments," by Brodney, Reeves, and Kazelskis. (NB)

Practitioners teaching new Internet users often report that adult learners are disappointed by their first experiences of the World Wide Web. This article focuses on problematic experiences of developing new web-based literacy practices, particularly for adult learners, and how they can be addressed without attributing difficulties to learners'…

Student learning portfolios have become increasingly popular in educational administration preparation programs due to their many uses and range of applications. Here, Norton documents the nature and extent of its usage nationwide. (Contains 7 tables.)

One of the traditional problems in courseware development that is recognized as hard to solve, is the communication and co-operation between various disciplines in project teams that are working on a courseware product [Alber (1996) "Multimedia: a management perspective." California: Wadsworth; Boyle (1997) "Design for multimedia learning." UK:…

Multiple matrix sampling is a data collection technique that ensures accuracy and efficiency in group performance. It has been widely used in large-scale curriculum evaluation since the 1980s. However, the design does not always fully embrace the dynamics of local evaluation demands. The purpose of this study is to introduce a modified matrix…

Communities of Practice offer state agency personnel a promising approach for engaging stakeholder groups in collaboratively solving complex and, often, persistent problems in special education. Communities of Practice can help state agency personnel drive strategy, solve problems, promote the spread of best practices, develop members'…

What does it look like when a school uses data wisely? "Data Wise in Action", a new companion and sequel to the bestselling "Data Wise", tells the stories of eight very different schools following the Data Wise process of using assessment results to improve teaching and learning. "Data Wise in Action" highlights the…

This article highlights an assessment of library instruction needs among graduate students in the social sciences. The article addresses the development and implementation of the assessment and the application of assessment results to an established set of library instruction workshops. The article provides a detailed summary of assessment…

Under the mandates of No Child Left Behind, supplemental educational services (SES) in the form of tutoring are provided to eligible students who attend schools in the 3rd year of program improvement status. A local suburban school district in the southern California currently uses a 3rd party tutoring model to provide tutoring services in both…

The General Equivalency Diploma (GED) is a credential created to help individuals that did not or could not complete a high school education and receive a high school diploma. Individuals can obtain their GED by returning to school with enrollment in Adult Education Programs and GED classes; however, many individuals without a high school diploma…