Describes how extended reference service is offered within the electronic environment at the University of Central Florida Library. Discusses how new technologies, specifically electronic discussion lists, facilitate reporting and program implementation within the library community as a whole. Summarizes underlying principles, alternative…

Identifies attributes that directors of the academic libraries in the Association of Research Libraries (ARL) need. Present-day directors must possess a wide variety of attributes and are less likely to remain in the same position for as long as their predecessors did. With the aging population of academic librarians, matching the right individual…

Examines indicators of quality in academic and research libraries, especially community college libraries. Topics include standards of the Association of College and Research Libraries; standards of the business community, including Total Quality Management; quality management as systemic change; impediments to quality; and information literacy.…

Using the Delphi technique, this paper continues to develop a set of attributes that Association of Research Libraries directors of today and the near future will need to possess. The questions remaining are: How does the list of attributes change in other organizational settings? and Where can each attribute best be acquired? (Author/AEF)

Over the last decade, an increasing number of academic institutions have built satellite campuses and developed online courses to meet the needs of distance learners. As these academic institutions have expanded, demand for library service has increased significantly. In an attempt to expand its course offerings to distance learners, Regent…

Nationally, there has been debate on the role of research within higher education and increased interest in the teaching/research nexus. A team of Academic Liaison Librarians at Anglia Polytechnic University was awarded funding to investigate the extent to which learning resources overlap with research resources, whether researcher/teachers…

Storing and curating authentic academic literature and making it accessible for the long term has been a time-honoured task of national libraries. By guarding existing knowledge and facilitating its use to produce new insights, national and university libraries have formed an integral part of the research environment, complementing the roles of…

"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff and users; higher…

Reference e-mail continues to be a vital reference service. This article studies the trends in reference e-mail use over an eight year period. Usage statistics are analyzed particularly in light of the marketing of the service via changes in the location of the service on the official university libraries' Web pages. Included are recommendations…

The University of Nevada, Reno (UNR) Libraries initiated its spin on digital libraries as a partner in a W. M. Keck Foundation grant awarded to the university in 1997. The overall grant ($2,250,000) supported a variety of earth science-related projects at UNR. The UNR Libraries's portion ($450,000) funded establishment of the W. M. Keck Earth…

Studies suggest that course-integrated information literacy instruction is an effective way to enhance the quality of student research. However, many political science professors are unfamiliar with the growing information literacy movement in higher education today, with strategies for integrating information literacy into their courses and…

The study reviews a research project which, inter alia, is constructing an information literacy framework linking secondary and tertiary education and arises out of research conducted in both the secondary and tertiary sectors. The Project is firmly situated in a Scottish context but draws on UK and indeed worldwide experience. It began in October…

The kit and flyer examine library photocopy operations, including services, personnel, equipment, and financial management practices by member institutions of the Association of Research Libraries (ARL). To find out about these operations, ARL surveyed its 112 members, and received 93 replies. Forty-nine academic libraries (58%) described their…

Technical services workstations (TSWs) are personal computers that have been customized for use in technical services departments. To gather information on their use and prevalence in research libraries, the Program for Cooperative Cataloging Standing Committee on Automation surveyed the 119 members of the Association of Research Libraries (ARL)…

The American Council of Learned Societies and the Council on Library and Information Resources appointed 36 scholars, librarians, and leaders of various academic enterprises to five task forces "to consider changes in the process of scholarship and instruction that will result from the use of digital technology and to make recommendations to…