Nokia is the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries. A truly global business, Nokia makes a wide range of mobile devices and provides people with experiences in music, navigation, video, television, imaging, games and business mobility through these devices. Nokia…

This article uses knowledge management as a framework to analyze the impact of the child and family review process on child protective service agencies. Results of a qualitative analysis of child and family service reviews and program improvement plans indicated that the process has led to an increase in the use of family team meetings and risk…

Outcomes assessment often becomes a focus of attention as a response to accreditation requirements. But if the emphasis is short-term, it can produce crisis-mode frustrations that will be repeated each time accreditation rolls around. Increasingly, accreditation agencies are asking for evidence that program-level assessment is ongoing. This…

The Advisory Committee was created by Congress in the "Higher Education Amendments of 1986" to be an independent and nonpartisan source of knowledge, advice, and counsel to Congress and the Secretary of Education on federal, state, and institutional postsecondary student assistance. One of the most important analytical directives in the…

A task force discovered that the guidance and counseling program in the Boston Public Schools is designed to be preventive and developmental and that the program is goal-directed to assist students in the development of life skills at each level. However, over the past several years the guidance program has been driven by the budget which has…

The rapid changes occurring in society requires continuous development and growth in rehabilitation programs so that the needs of handicapped individuals to live in their communities can be met. Program changes are influenced by staff and client mobility, mobility in funding, public demand for accountability, and identity perceptions. (EC)

An assistant professor of education and preschool director implemented a practicum intervention designed to increase the range of child care services provided in a Christian college's preschool laboratory. The primary goal of the intervention was to provide a high quality day care program which met the physical, cognitive, and emotional needs of…

Derived from a study by Whitebook and others (1982), this ERIC Short Report presents findings, recommendations, and other information on staff burnout in child care settings. Child care staff were found to be underpaid and overworked. Differences in working conditions among centers and job satisfaction among staff appeared to be related to such…

There has been a growing but begrudging recognition that better teacher education is necessary both to carry out other education-related reforms and to provide knowledge for shaping the reform agenda. Without fundamental changes in the ways that teachers teach, changes will not occur in the learning outcomes of a particular lesson or class or…

The National Union Catalog (NUC) resulted from years of planning by librarians. Its history includes: (1) establishment of exchange agreements in 1909 with continuous increase in size resulting from donations and appropriations; (2) availability in book catalog form in 1946; (3) publication of titles of 1956 and later imprints, useful in…

The author, who is Executive Director of the National Association for Mental Health, remarked in this article about the rights of members to know the progress being made in the field of mental health. (Editor/RK)

Three specific points are made about helping program managers improve their use of information: (1) program managers appear to be the easiest group for evaluators to work with to improve use; (2) realistically, these managers may be the most difficult group to help; and (3) several strategies exist that evaluators use to help program people…

This manual is designed to benefit those interested in the improvement of small programs, focusing on techniques used to check on a program's goal achievement. A small program is defined, for the purpose of this manual, as one that affects a limited number of students (less than 100) and is taught by a limited staff (5 or less) with limited or no…