This policy research brief summarizes three studies on training direct service personnel serving people with developmental disabilities, conducted at the Research and Training Center on Residential Services and Community Living, University of Minnesota. The studies provide information on competency-based training, effective training strategies,…

Program and Service Review (PSR) at Pima Community College in Arizona is a mechanism to provide continuous comprehensive evaluation and improvement of instructional programs and those support functions that directly serve students. The PSR's original statement of philosophy stresses the use of qualitative and quantitative measures to identify how…

This paper describes key elements and strategies of a system whereby communities can provide more effective support and service systems. It is intended as an overall framework for improving children's educational outcomes by helping prepare all children for successful participation in school, strengthening family capacities to support their…

The program "El Congreso" is a leadership development project that is designed to help migrant students become effective role models for their peers and gangs in their communities. The focus is not on remediation, but on enhancement of the migrant student's academic and social strengths. It is hoped that El Congreso students will show an…

Leaders in the field of enrichment programs for young children and their families often have difficulty when considering the nature and utility of evaluations of such programs. Decisions as to how much evaluation to do, how to choose instruments, and how to train testers, observers, and interviewers become crucial for establishing not only the…

The search for indicators of quality for colleges and universities was initiated during the past decade and many variants of these efforts have emerged in Europe, Australia, and on the North American continent. In the financial squeeze of the 1980s and 1990s, demands for quality and excellence in the conduct of higher education have continued to…

This report is based mainly on two studies that sought to describe the prevalence and extent of student support services in further education (FE) colleges in England. Information for the studies was gathered from a 1991-92 survey of 80 colleges and 5 regional workshops on the development of learner services in FE colleges. Additional insights…

An evaluation of Oregon's professional technical education and work force programs was conducted through examination of handbooks for high school and community colleges, secondary education enrollment reports, state employment division documents, Workforce 2000 applications, and interim and final reports on professional technical education and…

This paper presents a proposal for integrating liberal arts study within teacher education programs for the purpose of improving education through change in the education curriculum, the role of educators, the education of educators, the cooperation of educational agencies, and the place of education and knowledge in society. An extensive…

This planning guide presents an interdisciplinary team approach for improving career and vocational programs for youths with disabilities. The approach is an interdisciplinary planning process that involves identifying those things desired for students (best practices) and then working to integrate those things within the current continuum of…

Total quality management (TQM) is based on the fundamental philosophy that it is always more effective to do something right the first time than it is to correct deficiencies. It seeks to improve quality and increase customer satisfaction by restructuring traditional management and organizational practices. Common characteristics of TQM include…

This paper provides a program evaluation of the K-12 social science program in the Des Moines (Iowa) public schools. The program attempts to provide a balance between American and World Studies, History and Current Issues. It emphasizes multicultural and non-sexist learnings and includes the knowledge, skills and attitudes necessary to survive in…

The Hawkins/Stafford Elementary and Secondary Education Improvement Amendment of 1988 (P.L. 100-297) promotes access to quality education for educationally deprived students and excellence for all children. School level program improvement is a major component of this legislation. This publication is a major component of this legislation. This…

The process of developing indicators, measures, and standards of program quality can be considered a tiered, four-step process consisting of the following: (1) identification of topic areas important to program quality; (2) establishing the indicators that reflect quality for each area; (3) determining measures of the indicators; and (4) setting a…

As a preliminary to developing criteria to meet quality control requirements of the National Literacy Act of 1991, a study examined federal and state development of measures of program quality and performance standards for programs funded under the Job Training Partnership Act (JTPA), the Carl D. Perkins Vocational and Applied Technology Education…