Metaphysically speaking, the idea of self-reflection has been the subject of discussion for thousands of years. The idea carried human beings through the Renaissance, and an entire movement tied to it sparked a sociopolitical movement called the Enlightenment. In more recent times, thought leaders such as Immanuel Kant, Karl Marx, and Sigmund…

October is national Cyber Security Awareness Month, and for the world of higher education, that means it is time to take a look at defense systems and plan for the future. Clearly, more planning is needed now than ever before. According to the majority of IT market research firms, phishing and identity theft have leapfrogged spam and spyware as…

For all the value that a virtual world can bring to teaching and learning, there are potentially negative consequences that must not be ignored when considering the role of technology in education. In his commentary, Robert Sanders draws upon a 1909 short story by E.M. Forster ("The Machine Stops") as well as his own experience with students to…

This document contains three papers presented at a symposium on evaluation systems in human resource development (HRD) moderated by Jerry Gilley at the 1996 conference of the Academy of Human Resource Development. "PLS [Performance-Learning-Satisfaction] Evaluation System: Sales Communication Case Study" (Richard A. Swanson, Timothy R.…

This book presents an approach that organizes the principles and processes of an emerging human resource development (HRD) paradigm requiring training to be everyone's business. Chapter 1 describes the paradigm and presents a practical approach for applying it. Chapter 2 draws a picture of highly effective training (HET), focusing particularly on…

Presents a meta-model of instructional design (ID) that integrates content covered in instructional technology graduate programs and explores the impact of an instructional designer's perspective on designs. Discusses the theoretical background; instructional strategies; educational philosophies; paradigm shifts; behaviorist, constructivist, and…

Describes the work of performance improvement specialists and presents a method for determining whether a particular person or position meets the job criteria. Discusses the attributes of being a heurist, or taking a holistic approach to problem solving. Lists 10 steps for a needs assessment and 30 characteristics of successful performance…

Considers the benefits of employee retention and performance improvement in high technology, new economy companies. Discusses attracting and retaining top talent in information technology companies; targeted recruiting and hiring; employee achievement; learning and professional growth; recognition; nurturing careers; team collaboration; the TALENT…

Contrasts the roles of performance technologists and other performance improvement specialists. Provides a matrix of strategies and tactics that performance technologists should be familiar with. Identifies regulations that can affect implementation of tactics, including EEO/affirmative action guidelines; employee safety and health laws,…

Discusses 11 keys to the personal side of performance improvement, including positive attitude, high self esteem and positive self-image, communication skills, lifelong learning, caring about other people, health and well-being, motivation, goal setting, relaxation, visualization, and personal value system. (LRW)

Provides a list of potential strategies and tactics for improving the performance of individuals, groups, and organizations. The performance technologist must be able to integrate these strategies to be successful. Lists and describes 20 categories/interventions. The process of performance technology is discussed, as well as tips for mastering…

Lending services units at Indiana State University's Cunningham Memorial Library depend heavily on student employees to fulfill their specific missions. Problems attributed to poor communication and lack of motivation among student employees were causing negative impacts on the units' abilities to function well. To resolve these problems,…

Thinking about the shifts underway which, combined with the spread of the Internet, are affecting both the content of work and the occupational skills required by employers and, more generally, training/employment relationships, leads us to conclude that contemporary societies are faced with the emergence of a new production paradigm. To decode…

Mountain Valley Elementary's decade-long struggle to improve student performance naturally makes one wonder if an excessive turnover in curriculum leadership has had a significant effect on how the students and teachers perform. As a teacher and Title I facilitator at Mountain Valley for the past 12 years, this author has experienced the…

Performance technology (PT) is complex, drawing theory from instructional design, organizational development, communications, industrial psychology, and industrial engineering to name a few. The Standards of Performance Technology developed for the certified performance technology designation codified the processes used in the practice of…