In the winter of 2000, a class of K-8 preservice teachers were introduced to "TesselMania! Deluxe," a software product that visually and manually engages students in the study of transformations but, more specifically, tessellations. Prior to discussing the topic of transformations, students were only slightly familiar with two types of…

The transformation from an industrial society to a postmodern knowledge society has given rise to a new set of values that are manifesting to varying degrees in modern organisations. Besides quality orientation, these include focus on teamwork and cooperation, democratisation of the workplace, fairness and equity in labour relations, and a respect…

Over the last few years, the Board and staff of the MacArthur Foundation have been exploring the implications of the digital age. They are engaged in a continuous and purposeful meditation on technological innovations and their possibilities for all the work they do. Their working hypothesis is that the digital revolution will rank with the…

This is the final article in a series examining globalisation and the role of Australian librarians in internationalising library, university, and international practice in higher education. It describes case studies of Australian academic libraries in which a successful pattern for internationalisation emerged. The conclusions of the research are…

Many administrators are moving toward using online student evaluations to assess courses and instructors, but critics of the practice fear that the online format will only result in lower levels of student participation. Joan Anderson, Gary Brown, and Stephen Spaeth claim that such a concern often fails to acknowledge how the evaluation process…

This year marks the seventh annual EDUCAUSE Current Issues Survey to identify what campus information technology (IT) leaders see as their most critical IT challenges. Thirty-seven percent (628) of the 1,708 EDUCAUSE primary member representatives responded to an e-mail invitation to complete the Web-based survey in December 2005. Survey…

This article attempts to showcase how one particularly financially endowed organization is seeking to modify its instructional and organizational practice to better serve its Inupiat (Eskimo) target/client population. This is an extreme and instructive situation of socio-cultural tension that provides interesting contrasts with the issues of…

This article explores whether WebCT, a virtual learning technology, meets organisational and customer goals at Coventry University Business School (CBS). Lecturer and student perceptions about the benefits of WebCT as a teaching and learning resource are examined as well as the goals of WebCT for the university as an organization. CBS students…

An electronic performance support system (EPSS) is a computerized system designed to increase productivity by supporting the performance of the worker on demand at the time of need. This way, workers are allowed to perform with a minimum of intervention from others. Popular examples of performance support tools, or partially implemented EPSSs,…

This guide offers a comprehensive set of practical tools to lead novice and veteran practitioners through the complexities of business process redesign. This hands-on kit integrates systems theory, economics, and psychology to provide the detailed procedures, checklists, data analysis worksheets, and other resources essential to identify, analyze,…

The effectiveness of a 1-day performance-focused human resource (HR) development workshop that was conducted in 21 sessions in cities throughout North America in March-September 1996 was monitored by an electronic survey sent to all 506 participants 7 days after the workshop. Of those participants, 221 (43%) completed the survey, which sought…

The effectiveness of a 1-day performance-focused human resource (HR) development workshop that was conducted in 21 sessions in cities throughout North America in March-September 1996 was monitored by an electronic survey sent to all 506 workshop participants 3 months after the workshop. Of those participants, 101 (20%) completed the survey, which…

Individuals and organizations are usually so immersed in day-to-day task completion that it is impossible to step back and scan the environment to determine (a) what work is crucial, (b) quality of current and past work, and (c) how the work contributes to larger organizational priorities. This focus on "just keeping up" with what must get done…

Taking a post-modern approach, this paper addresses the relevance of measurement and evaluation of libraries and information services. The following topics are discussed: (1) past and present approaches to performance measurement, including origins of measurement and landmarks of the past; (2) a conceptual framework for evaluation, including a…

Discusses how to improve an organization's training and communications system, both philosophically and technically, and highlights activities conducive to a rewired communication system. Lists online sources on the topic and freeware packages that can be downloaded, and includes job aid forms designed to be copied and posted in the organization.…