The organization of each unit, section, department, division, and group of the Columbia University Library is described by listing principal administrator, parent unit, role, objectives, functions, key working relationships, reports produced, and performance and evaluative criteria. The hierarchical structure of the library is indicated in the…

Designed to fill the need for a continuing series to provide scholarly reviews of the reapidly changing field of librarianship, this book presents critical articles and surveys based on the published literature, research in progress, and developments in libraries of all types. The eleven subject areas covered are: (1) "The Machine and Cataloging"…

The role of public services librarians in collection development is examined in light of changes being brought to libraries by finances, cooperation, and information access. Highlights include situation in academic and special libraries, attributes of successful reference librarians and choices affecting collection developing, collection…

This library technology plan from Mission College in California establishes the goals, objectives, strategies, and implementation plans of the library in developing and maintaining its technical capabilities and electronic resources. The goals are organized into four categories: information resources, instructional resources, infrastructure, and…

Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

This diskette contains the data file from the Federal Libraries and Information Centers Survey, Fiscal Year 1994. The survey gathered data on federal libraries in the 50 states and the District of Columbia for fiscal year 1994. This data file contains descriptive data about each federal library's services and operations, including: organization…

There are many different approaches to the concept of "quality," which focus on both "what" defines the quality of a service and "who" defines quality. A study funded by the British Library (England) sought to define an approach to quality appropriate for the delivery and effective management of public library…

Being "good enough" is no longer adequate for today's library and staff. Total Quality Management (TQM) is a system and philosophy which guides a unified effort towards delivering excellent goods and services. In this video, not available at ERIC, Connie Merritt shows how TQM helps all of a library's departments work together to satisfy…

This report is based on information from the 1992-93 IPEDS (Integrated Postsecondary Education Data System) Academic Libraries survey. The data in this report come from the higher education institutions in IPEDS and include all colleges and universities with accreditation at the higher education level as recognized by the Secretary of Education.…

This compilation is an unofficial, prepublication summary of the Louisiana 1992 Integrated Postsecondary Education Data System (IPEDS) academic library statistics forms. The official publication will be issued by the National Center for Education Statistics. This document was inspired by the desire of library directors to have a more timely and…

This document lists resources for the blind and physically handicapped in National Library Service (NLS) network libraries and machine-lending agencies, arranged alphabetically by state. Within each state, the regional library appears first, followed by subregional libraries (in any) listed alphabetically by city. In several states, two regional…

This survey was conducted to determine to what extent ARL (Association of Research Libraries) libraries permit food and drink to be consumed in library facilities, whether there has been a shift in recent times toward a liberalization of policy and practice, how restrictions are enforced, and whether there are particularly successful strategies…

The purpose of this study is to look at how the academic library systems office (i.e., an entity or group of entities within a library whose purpose is to oversee the hardware and software systems functions within its electronic automated processes and services for the use of the staff and public) in Ohio has evolved to become a library-wide…

The results of three surveys conducted by the Alabama Junior College Library Association (AJCLA) in November 1988 are used as the basis for comparative analysis in this report on 25 public and private 2-year college libraries and the Association of College and Research Libraries (ACRL) qualitative and quantitative standards. Results indicate that,…

The Rutgers University Library's Annex, a compact library storage facility opened in 1982, is designed to house approximately one-half million volumes of varying sizes, including monographs, serials, and containerized items in permanent storage boxes. By using the high density, economical storage at the annex for little-used library materials,…