Problem Statement: In our era, to generate innovative and strategic knowledge and use it to produce new products and services bears the utmost importance in terms of providing improvement, innovation, and thus competitiveness for organizations. Higher education institutions are considered prominent organizations leading the change for innovation…

Although the current interest in informal learning seems recent, performance improvement professionals have long had an interest in informal learning-the ways that people learn outside of formal structures. The earliest forms of learning for work were informal, including de facto and formal apprenticeship programs and the "school of…

The financial services industry faces many demanding challenges. Firms within this industry are predominantly knowledge-based, as are most of the industry's products, processes and services. The application of knowledge management represents a clear opportunity for financial services firms to confront challenges. However, no industry specific…

The article illustrates how the South Africa-Netherlands Research Programme on Alternatives in Development (SANPAD), a doctoral research preparation programme for candidates on the African continent, evolved from an aid programme to an exemplary model of innovation, namely SANTRUST, an ownership-driven partnership within the framework of…

For nearly three decades, foreign assistance from the United States and Europe was the major contributor to funding education development in Sub-Saharan Africa. There was, however limited research on international collaboration as a strategic approach. Many African countries are facing a serious education crisis, at the heart of which lays a…

Technical knowledge management systems (TKMSs) are not achieving the usage (acceptance) and the benefits that have been forecasted and are therefore, not enhancing competitive advantage and profits in organizations (Comb, 2004, "Assessing customer relationship management strategies for creating competitive advantage in electronic…

What does the OECD have to say about the state of education today? What are the main OECD messages on early childhood education, teacher policies and tertiary education? What about student performance, educational spending and equity in education? OECD work on these important education topics and others have been brought together in a single…

Knowledge Management (KM) and Technology-Enhanced Learning (TEL) have attracted attention over the past two decades and are meanwhile considered as important means to increase individual and organizational performance. There is, however, a wide agreement that traditional KM and TEL models have failed to cope with the fast-paced change and critical…

Purpose: This article aims to present a unique systematic and validated method for creating a linkage between past experiences and management of future occurrences in an organization. Design/methodology/approach: The study is based on actual data accumulated in a series of projects performed in a major medical center. Qualitative and quantitative…

The purpose of this study was to determine the level of knowledge-usefulness to organizational managers. The determination of the level of usefulness provided organizational managers with a reliable measure of their decision-making. Organizational workers' perceptions of knowledge accessibility, quality of knowledge content, timeliness, and user…

This study investigates the adoption of Library 2.0 functionalities by academic libraries and users through a knowledge management perspective. Based on randomly selected 230 academic library Web sites and 184 users, the authors found RSS and blogs are widely adopted by academic libraries while users widely utilized the bookmark function.…

As familiar and widely used elements of second language pedagogy that can be leveraged in interesting new ways through the use of digital technology. The focus is on a set of affordances offered by Google Drive, a popular online storage and document-sharing technology. On the assumption that dynamic collaboration with peers, teacher feedback, and…

This book deals with the relevance of recognition, validation and accreditation (RVA) of non-formal and informal learning in education and training, the workplace and society. It examines RVA's strategic policy objectives and best practice features as well as the challenges faced and ways forward as reported by Member States. Special attention is…

The American Montessori Society's (AMS) 2014 Living Legacy recipient, John Chattin-McNichols, delivered the keynote address at the Annual Conference in Dallas, TX, on March 27, 2014, In his speech, he described three overall highlights of AMS: (1) AMS is now a world-leading organization; (2) It must become a learning organization; and (3)…

Recognising and responding to behaviours and patterns of resistance is critical to the successful implementation of technology-enhanced learning strategies at higher education institutions. At institutional, academic and student levels, resistance manifests itself in a variety of forms, at best supporting a critical culture and at worst creating…