Discusses the shortage of qualified information technology (IT) workers nationwide and the creative solutions that may be necessary at colleges and universities to attract and retain IT staff and leaders. (EV)

Technological revolutions entail rapid and far-reaching social change that is the result of the introduction of a major new technology. Changes in the technologies of literacy affect literacy practices and communities. Scholars suggest computers will result in a different social consciousness of what literacy is and how it functions in individuals…

Describes the results of a recent forum, and subsequent conference, on the subject of portals and e-business in higher education. Participants, who included financial and information technology professionals, agreed that implementation of portal strategy is necessary, perilous, and difficult in higher education. Colleges and universities will have…

Describes the "TechTalks" offered by CREN, a nonprofit organization that supports information technology (IT) professionals with strategic knowledge services and communications tools. These Webcasts target the needs of campus IT professionals by disseminating technology developments quickly and efficiently. (EV)

Information technology has automated the process of substitute teacher dispatching. This article describes such automated systems, examining the advantages of using the Internet for automated staffing. It concludes that for districts that take advantage of this new technology, using the Internet can make automating absence reporting and substitute…

Corporate universities typically convey corporate culture and provide systematic curriculum aimed at achieving strategic objectives. Virtual access and company-specific content combine to provide opportunities for continuous and active learning, a model that is becoming pervasive. (Contains 17 references.) (SK)

Argues that the uneven coverage of women's contributions to information technology in higher education is partly a result of a natural congruence of interests within and differences between genders. Discusses gender differences in psychology and suggests that differences in organizational culture and style conspicuous in EDUCOM and CAUSE result…

Presents the outcomes of a project from the English for Speakers of Other Languages (ESOL) program, outlines language needs in information technology courses, and discusses how ESOL teachers can meet those needs. (JOW)

An Australian bank developed a four-stage career development strategy for information technology workers: (1) career coaching sessions with executives; (2) career coaching seminars for line managers and team leaders; (3) staff career planning workshops; and (4) online career development support. The program resulted in increased satisfaction,…

Describes how organizations can become effective, efficient managers of the large maintenance part of their information technology budgets by using service management processes. Discusses the example of the University of Sydney Library's use of the Information Technology Infrastructure Library (ITIL) set of service management practices. (EV)

Suggests that certification can help ensure a solid future for information technology (IT). Describes IT certification as the attainment of expertise in a particular field of information technology such as computer hardware and software. Looks at certification offered by Novel, Microsoft, and Cisco. (JOW)

Knowledge management requires analysis of what is necessary knowledge, who possesses it, who profits from it, and what is the role of mistakes. Successful knowledge management must acknowledge that people are the most important factor. (Contains 23 references.) (SK)

Focuses on specific actions and activities that a senior-level information technology manager in higher education, such as a chief information officer, might use after starting a new job to help ensure his or her success. (EV)

In the United States, electronic signatures recently became as legally binding as printed signatures. Reviews the status of electronic signatures in the United States, and compares it to work done by the United Nations. Summarizes the technology that can be used to implement electronic signatures. Discusses problems and open issues surrounding the…

For two decades computers have been touted as a new technology that will revitalise education. In the eighties they were proposed as tutors, tutees, and drillmasters, but none of those ideas seem to have taken hold. Now the latest proposal is that somehow the power of the World Wide Web will make possible a new approach to education for the 21st…