In past years, higher education's financial management side has been riddled with manual processes and aging mainframe applications. This article discusses schools which had taken advantage of an array of technologies that automate billing, payment processing, and refund processing in the case of overpayment. The investments are well worth it:…

The authors incorporated chemistry into information technology (IT) programming assignments and IT problem solving into chemistry. At-risk students, performing well below control groups of their peers in both courses, achieved end-of-term chemistry exam results and IT final project results that were statistically indistinguishable (p varies) from…

The notions cognitive space and cognitive/mental maps were proposed in the late 1940s, and have been extensively studied since the 1970s within behavioral geography, as well as within tangent disciplines, notably environmental psychology and architecture. Viewing these notions from the perspective of the 2000s, one can state that the hidden…

Illinois Wesleyan University created the Trust the Wisdom in Student Teams (TWIST) project to develop student teams into essential components of IT support. This article explains how and why to apply the TWIST concepts. When deciding if a student team is a good choice, to meet a particular institution's IT support requirements, several things need…

Purpose: The purpose of this paper is to find out and understand the different competence development needs of managers and their ways of learning. The examined managers work in middle management in Finnish information and communication technology sector (ICT) and paper business sector. Design/methodology/approach: The research was qualitative by…

This paper presents two focused minicases that an instructor can use in a typical information systems overview course. The first of these deals with a serious ethical dilemma and the second with the politics of information technology executive management. For each case, a discussion of how to use the minicase effectively and a suggested solution…

Since the late 1990s, enrollments in Information Technology and Information Systems-related academic programs have declined sharply. This paper addresses possible causes of the enrollment decline, and some of the "myths" regarding careers in IT/IS are dispelled. A number of efforts underway at various universities and professional organizations in…

The telephone has a long history as a distance learning technology. This study investigated its impact on the satisfaction and achievement of online students. To measure satisfaction, the expectancy disconfirmation paradigm was used. Online students completed an instrument based on this paradigm at the beginning and end of the semester. A randomly…

This article describes how the new generation of multifunction printers (MFP) couple diverse software with powerful hardware, bringing a multitude of options to educators. All of the major printer-scanner-copier makers have the education market in their crosshairs, but Lexmark's new Education Station targets K-12 with a unique combination of…

A foodservice distributor in the southeastern United States implemented a voice assisted selecting tool to reduce selector errors by providing immediate feedback when errors occurred. An AB design with a nonequivalent comparison group was used to examine the effects of the voice technology on 132 selectors whose mispicks and shorts were collected…

Publication bias refers to a tendency to publish articles with significant results over publications with nonsignificant results. In this article we first review the literature of publication bias focusing on the three major determinants (file drawer significance, file drawer effect size, and file drawer sample size) and two interrelated sources…

In this article, the author looks at ways of creating conditions to bring about learning. If one is to "arrange conditions to bring about learning," one needs written guidance and support systems. Two books that discusses how to arrange these conditions are: "Thinking Mathematically" by John Mason with Leone Burton and Kaye Stacey and "Starting…

Automatic test generating system in distributed computing context is one of the most important links in on-line evaluation system. Although the issue has been argued long since, there is not a perfect solution to it so far. This paper proposed an innovative approach to successfully addressing such issue by the seamless integration of genetic…

This article describes a pedagogic foundation for introducing a field-based geographic information systems (GIS) experience to the GIS curriculum at the university level and uses a dual evaluation methodology to monitor student learning and satisfaction. Students learned the basics of field-based global position systems (GPS) and GIS data…

This chapter explores how incorporating the possible selves construct within a supportive and challenging mentoring relationship can assist in personal and professional growth. (Contains 1 figure.)