Most educators accept the premise that, in an ideal world, learning would be delivered in the manner and environment that best suit the needs and learning styles of individual learners. In the future, technologies like personalization, integration, and electronic portfolios will progress toward this ideal by broadening the learning universe. These…

The efforts of the U.S. federal government to develop E-Government services have been the subject of many recent news stories. In February 2002, Arthur Andersen's Office of Government Services released a usability analysis of federal government Web sites. In addition, in February, Vice-President Cheney announced the release of a report detailing…

Using the personal income tax filing as an example of e-governmental services, this paper seeks to develop an understanding of the factors that influence citizens' adoption of electronic tax-filing services based on empirical data gathered from a large-scale nationwide survey. The taxpayers' satisfaction and usage intention regarding the use of…

According to the National Association of the Deaf, there are approximately 28 million deaf and hearing-impaired people in the U.S.--roughly 10 percent of the total population. This hearing-impaired population may be even more isolated than the visually impaired community. Although technology is making it easier for libraries to provide effective…

Previous research on IT fluency in connection with non-IT majors points at the increasing need for more ''realistic'' courses teaching the use of complex and domain-specific IT applications. That research also suggests certain desirable course design characteristics, of which one of the most important is the close integration of realistic case…

Note taking and note reviewing are essential college student learning activities. A large number of carefully controlled studies have evaluated student effectiveness in implementing each of these skills and have found that both can be improved by providing instructor notes. While the Internet now offers a practical method for providing notes, some…

Navigating the multiple processes for accessing ever-multiplying campus information systems can be a daunting task for students, faculty, and staff. This article provides a brief overview of Identity and Access Management Services. The authors review key characteristics and components of this new information architecture and address the issue of…

This article investigates the social relations being produced through the incorporation of information technology (IT) into educational practices. Drawing upon field research with the Los Angeles public school system, the article analyzes social relations in three technology classrooms, discusses gender and ethnic inequalities with technology, and…

This narrative provides an account of one teacher's use of a minimal, real-world text--a Fantale lollie wrapper--in her classroom as a means of motivating Year 7 students to write concisely and imaginatively. It discusses the success of this strategy and the way in which information technology was utilised in the production of facsimile texts.…

Five years ago, in the January, 1998, issue of "Language Learning & Technology," this author wrote a column on Dynamic Web Page Creation, discussing options for Web interactivity and bemoaning incompatibilities among browsers. In the current column the author explores what has changed since 1998, new options that have arrived, and…

The United States Military Academy (USMA) at West Point had a problem with some cadets clicking on suspicious attachments and embedded links, significantly affecting network performance and resource availability. West Point information technology leadership needed a way to increase e-mail security awareness in hopes of maintaining a strong…

At reference desks across the nation, statistics in traditional reference service have been declining in most categories while requests for individual instruction and training in electronic research are showing a dramatic increase. Library technology has created a change in the activity at reference and information desks along with a need for more…

Tom Mauriello knows how to build profitable relationships. As vice president of Development at New York Institute of Technology (NYIT), Mauriello and his team have driven annual giving to the college 80 percent higher since the 2003-2004 academic year. Moreover, NYIT's contributor base has increased 21 percent since that time. What's the secret to…

"I saved my presentation in my personal drive on the server last night, but now I can't find it. It just seems to be gone. Can you get it back?" "It looks like the mail server is corrupted. When was the last backup?" These sorts of questions, whether from faculty, students, or IT staff, can be an IT nightmare, or they can set…

When Annie Stunden came to the University of Wisconsin-Madison (UW-Madison) in 1999 as CIO, she had a vision of providing all students, faculty, and staff their own Web sites where they could store and share documents and files, a place where they could easily and intuitively collaborate with each other. Before joining UW-Madison, Stunden had been…