Alert services are a great way of keeping abreast of topics that interest you. Rather than searching the Web regularly to find new content about your areas of interest, an alert service keeps you informed by sending you notices when new material is added to the Web that matches your registered search criteria. Alert services are examples of push…

As the telecommunications community braces itself for what may be the most significant change in telecommunications law since the breakup of Ma Bell, the decisions that will set the precedent for a new Telecommunications Act are already being made at the Federal Communications Commission (FCC). Although many of the changes will take years, one…

Seven pedagogical principles guided the development of a collaborative virtual environment, within an international project called ITCOLE. The progressive inquiry model as a theoretical framework had a large impact on describing these principles. Furthermore, this article describes the two web-based software systems - Synergeia and FLE3 - that…

The interactive nature of the Internet is seen by some as a technological innovation that might boost participation in politics and civic affairs. That potential, however, is clouded by imprecise definitions of interactivity found among scholars and practitioners alike. Evaluation of state legislature Web sites found them to not be very…

This study investigated the effects of an Internet-based intervention for insomnia. Participants who met criteria for insomnia (N = 109) were randomly assigned to either a cognitive-behavioral self-help treatment or a waiting list control condition. The 5-week intervention mainly consisted of sleep restriction, stimulus control, and cognitive…

The absence of common sense in the world of technology continues to amaze the author. Things that seem so logical to just aren nott for many people. The installation of Voice-over IP (VoIP, with IP standing for Internet Protocol) in many school districts is a good example. Schools have always had trouble with telephones. Many districts don't even…

When Mary Ellen Icaza became Electronic Services Librarian at Montgomery County Public Libraries, she noticed that the readers' services information on the library web site was invisible, even to librarians. "And if staff can't find it," she says, "customers can't." She set out to help people find that material-and to turn a…

Even if one is equipped with an MLS, the 11 libraries that comprise the Harvard College Library can be pretty daunting. That is why Carrie Miyoshi Macfarlane and Kathleen Sheehan created Threading the Maze. The online publication is presented to students in expository writing, the one course all undergraduates must take. "This highly effective…

Is it true? There's no more important question to ask when online. Truth telling has never been a requirement to provide information online. Standards for accuracy, to a large extent, don't exist. As a general rule, the "real time" communication that takes place in instant messaging sessions and chat rooms is the most unreliable. One level up in…

Purpose: This paper seeks to report findings from a study that looked at a range of strategic issues faced in the development, management and maintenance of online cultural heritage exhibitions. The study examined exhibitions from different types of cultural agencies and asked questions about whether, for instance, the exhibitions are part of the…

Much contemporary library thinking and planning hinges on the belief that the true telos (or mission) of libraries is to merge into the new electronic environment, usually referred to metonymically as "the Internet." In this article, I argue that those who propagate the Internet as the coming information paradise, subsuming and superseding…

The issue of live bibliographic instruction (BI) versus electronic BI is a matter many libraries are facing as more technology becomes available to afford such an option. At the University of Oklahoma Government Documents Collection, a study was administered in March 2001 to determine the relative advantages between these two teaching techniques.…

Most high school students employ the basic search strategy of keyword searching that most search engines use. However, students get frustrated and end up surfing from one site to another or abandoning their search in frustration. In this article, the author discusses several strategies that can be used by students to understand the nature of…

Many of the Internet sites visited by students exhibit text structures that parallel those of information books. Most Web sites incorporate tables of contents and indexes, which are the actually helpful for students. However, table of contents and indexes are not the only information text structures that students will interact with when surfing…

At the Hewlett-Packard (HP) Labs Research Library, the metadata of HP Labs technical reports (research papers, reports, and articles) is managed through their customized library catalog system. RSS is used to make newly published technical reports from the ILS available externally as RSS feeds on the HP Labs Technical Reports Web site and…