The utilization of information technology to assist communication and collaboration has become a central theme in information systems research and practice. Rising information and communication technologies could considerably enhance interaction and collaboration. For the purposes of this research study, applications that permit documents and…

It can be difficult for any customer service environment to keep up with the whirlwind pace of change in today's technology-centric world. The challenge can be particularly daunting in an institutional setting accustomed to deliberative, consensus-driven change. The Office of the Registrar at Indiana University Bloomington (IUB) has a…

The purpose of this study is to determine the attitude of in-service science teachers towards information communication technology (ICT) in education. The study explores the relationship between in-service teachers and four independent variables: their attitudes toward computers; their cultural perception of computers; their perceived computer…

A new pedagogy is emerging, placing students at the centre of the learning process and encouraging teachers to draw from a larger repertoire of strategies and skills to lead interdisciplinary and project-based work. The best learning is authentic--engaging students in their own learning in practical and real-life contexts that demonstrate the…

Technology Enhanced Learning is a feature of 21st century education. Innovations in ICT have provided unbound access to information in support of the learning process (APTEL, 2010; Allert et al, 2002; Baldry et al, 2006; Frustenberg et al, 2001; Sarkis, 2010). LMS has been extensively put to use in universities and educational institutions to…

This study explores the perceptions that Israeli reference librarians have of their jobs and their academic environment. Fifteen academic reference librarians were interviewed over a period of four months and their answers were analyzed using the thematic analysis approach. The analysis resulted in five major themes: 1) elements in reference work…

Modern zoological gardens have invested substantial resources in technology to deliver environmental education concepts to visitors. Investment in these media reflects a currently unsubstantiated belief that visitors will both use and learn from these media alongside more traditional and less costly displays. This paper proposes a model that…

This article presents data from a longitudinal study of the effects of providing teachers with personal laptop computers. It considers the role of teacher laptops in learning and teaching in three schools selected because technology was widely used there. Using multiple methods of data collection (observation in classrooms; interviews with…

When the authors taught Walter Dean Myers's postmodern young adult novel "Monster" to ninth graders, they assumed the students would like the text, as its format and style resemble that of popular television crime shows. The authors also assumed the students would be savvy readers of the text, capable of understanding and integrating postmodern…

Community college presidential leadership is more taxing than ever; leaders face unprecedented economic declines, increased expectations, and the immediacy of media reporting. The smallest of rumors can escalate into campaigns for good or ill within minutes via the Internet, social media (such as blogs, Twitter, Facebook) and electronic news.…

This article considers the uses and non-uses of digital technology by international distance learners. It draws upon data from in-depth interviews with 60 learners from around the world following distance education degree courses provided by a large UK federal university. The article focuses firstly on learners' descriptions of technology's role…

This qualitative study examines the perspectives of adjunct faculty regarding the use of technology in the traditional (brick and mortar) classroom. Thirty-two semi-structured interviews were utilized to gain the perspective of the adjunct faculty members from a two year and a four year institution. Over the last thirty years the number of adjunct…

This workshop paper explores the Web 2.0 journey of the MLC Libraries' teacher-librarians, librarian, library and audio visual technicians. Our journey was initially inspired by Will Richardson and supported by the School Library Association of Victoria (SLAV) Web 2.0 professional development program. The 12 week technological skills program…

This dissertation examines, from a managerial interpretive perspective, how information systems contribute to firms' specific competitive actions and responses, and the resultant impacts upon firm performance. The findings from this research suggest that the answer may well lie within the role of information systems in firms' competitive dynamics…

This investigation proposes the need for a paradigmatic shift in the production of formal and behavioral online information to accommodate the differing learning preferences of its audiences. Developments in the presentation of information itself and the management of its complexity have not progressed at the same rate as the technology that…