This book offers a British perspective on ways of conceptualizing, assessing, and intervening in the challenging behavior of people with severe learning disabilities, with emphasis on the types of technical support needed. An introductory chapter explains why the term "learning disability" is used rather than mental handicap, mental…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…

A study examined attitudes of Irish employers toward vocational training (VT) activities, state agencies responsible for administering VT, and the skills that employees would need in the future. Of a sample of 500 firms that were selected as being representative from the standpoints of size, sector, location, and form of ownership, 219 were…

A study was conducted to explore skills and work-related dispositions in technical work. It used a sociocultural approach to examine skills in seven target jobs in worksites representing diverse industries--health care, traffic management, transportation, and semiconductor manufacturing. It explored employers' strategies for obtaining the skills…

This guide describes how to establish a notetaking program to benefit students with hearing impairments in mainstream settings. Chapter 1 discusses the need for notetakers and includes subjects such as providing equal access, high-tech and low-tech notetaking, how the notes can be used, and who can use the notes. Chapter 2 provides information on…

The preliminary findings of the evaluation of the training program, Creative Problem Solving, are presented. The training was provided through the Blumberg Center for Interdisciplinary Studies in Special Education at Indiana State University. Twenty-one state and county child service coordinators participated in the training on a voluntary basis.…

This document, which is intended for work force and workplace development providers, examines ways of reducing the costs of developing and delivering training to small and midsized companies. Listed first are the following strategies for cutting service costs: split the provider's development costs by delivering the same services to a number of…

Because the communication skills of people with significant disabilities are often limited, ordinary choices often elude them. This guide provides step-by-step instructions to help care-providers recognize the choices made by people with severe disabilities, especially those natural cues which indicate an individual's preferences. It discusses…

Available vocational education and training in the United Kingdom's retail sector were examined in an employee-centered study during which data were collected primarily from two sources: questionnaires completed by 1,974 from a random sample of approximately 6,000 British retail employees who were surveyed, and semistructured face-to-face…

This monograph considers issues in the training of sexuality skills in students with severe mental retardation. An introduction stresses the importance of such skills for these students. A profile of 12 common characteristics of this population and a summary of human commonalities precede the body of the guide. Common manifestations of sexuality…

This booklet explores the use of national standards to structure work-based initial teacher training for teachers working within British further education colleges. Section 1 examines the following aspects of the use of Training and Development Lead Body (TDLB) and Management Charter Initiative (MCI) standards for initial teacher training: reasons…

Intended to build on emergency response training that Head Start staff receive, this guide assists staff and parents in understanding the causes of childhood injuries, and planning steps to more effectively prevent and manage children's injuries in the Head Start program, at home, and in the community. Following an introductory section, the guide…

This paper presents a model that profiles organizations as they attempt to implement strategic distance learning. This model, Stages of Organizational Technology Capability for Distance Learning, identifies behaviors exhibited by business and industry that maximize use of technology for education and training at a distance, and ultimately…

This guide for teaching a course to prepare emergency medical service (EMS) trainers focuses on the skills necessary to present any of the Department of Transportation (DOT), National Highway Traffic Safety Administration (NHTSA) EMS courses. Course topics are as follows: (1) introduction; (2) instructor roles and responsibilities; (3) legal…

This final report describes the federally-funded Transition Challenge-North Carolina Project (TRAC-NC), a project that prepared 45 newly qualified individuals to serve students with low-incidence disabilities over the last four years. The project provides: (1) add-on certification and/or master's degree training to persons preparing to teach…