Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

Background: Early education is important for establishing healthy eating behaviors among young children; however, the literature describing nutrition education in the preschool environment is limited. Purpose: The purpose of this study was to explore teacher experiences related to the incorporation of nutrition education in Head Start preschool…

The process of effective teaching--teaching that directly leads to student learning of standards-based content--is tenuous at best and easily disrupted by contextual and behavioral factors. In this commentary, I discuss the role of student support and mediation in teacher effectiveness and curricular reform. The most vocal students in physical…

What happens if Americans fundamental freedoms are denied or deferred? What is the ideal of freedom? Boston, Massachusetts, has long been a crucible for social, cultural, and political change. Here was the shot heard 'round the world, stronghold of abolition, home to the U.S. Colored Troops, the birthplace of American literature.... Boston is also…

When teachers collaborate in schools, taking collective responsibility to improve instruction and achieve goals, student performance improves and good results happen. Wyoming is one example of a state that uses peer-to-peer professional learning with notable results. Teachers joined together to form a statewide professional community and saw the…

School districts have taken a variety of steps to encourage PE and PA among their students. The sections of this brief highlight areas where policy opportunities exist, as well as areas where policies are well-established relative to PE and PA. This brief summarizes the range of policy actions taken by public school districts, including reports…

There is a pressing need to change the tenor of public debate from shouts and slurs to something more reasoned and effective. But it is difficult for teachers already burdened with standardized tests and administrative duties to find the time to craft lessons to teach civil discourse in their classrooms. To support teachers working to change the…

Extension Online is an Internet-based online course platform that enables the Texas AgriLife Extension Service's Family Development and Resource Management (FDRM) unit to reach tens of thousands of users across the U.S. annually with research-based information. This article introduces readers to Extension Online by describing the history of its…

Planning a world history course presents a nearly impossible task. One cannot complete a world history course, or even a European history course, without casting a huge amount of historical information onto the curriculum planning scrapheap. An emphasis on the twentieth century means leaving out significant information from earlier times. "But how…

"I didn't know that was bullying." Brianna turns to the author, her eyes wide. "I'd never thought of it that way." The author glances around the room and asks the 23 other students, "Quick show of hands: How many of us had thought of that as bullying before?" About five students raise their hands. "How many of us…

Study abroad is associated with transformative experiences--that is, events that lead to a change in how a person sees the world. In this study the authors sought to ascertain whether there are common themes of transformative experiences and whether these transformations are related to particular types of study abroad programs. Principles guiding…

The rapid development and increasing inter- and multi-disciplinarity of life sciences invokes revisions of life science course curricula, recognizing ("inter alia") the need to compromise between covering specific phenomena and general processes/principles. For these reasons there have been several initiatives to standardize curricula,…

Analysis of assessment activities that encourage student engagement and attainment of higher-order cognitive outcomes within Bloom's Taxonomy (deep learning; Anderson & Krathwohl, 2001) supports greater use of individual and group presentations, research reports, and open-book exams. Consistent with this analysis this paper outlines changes…

A common complaint from political scientists involved in the study of religion is that religious issues have been largely overlooked by political science. Through a content analysis of leading political science and sociology journals from 2000 to 2010, this article considers the extent of this claim. The results show that political science…

This article reports on a phenomenological study of 18 Greek-Cypriot teachers' perceptions and emotions in relation to the teaching of controversial issues during elementary-level history instruction. Findings indicate that although participating teachers see the general value of this approach at the elementary school level, they become less…