Discusses three perspectives concerning counseling center use and examines characteristics of students who seek counseling (N=609). Results indicated that compared to nonclients, service users were disproportionately women, underclassmen, dormitory residents, and liberal arts majors. (JAC)

Examined health service utilization by 4,800 Canadian elderly. Findings suggested that most elderly are healthy and are infrequent users of services. Identifies a minority of very high users of health care and discusses the potential influence of physicians on health care use by the elderly. (JAC)

Indicates that respondents preferred private ownership of a cable television system, but notes that the results may reflect a lack of awareness on the part of respondents about their options. (FL)

Described rural-urban differences in health care utilization between 1971 and 1977 in 3,628 Manitoba elderly. Despite disparities in reported income and in the distribution of physician resources, ambulatory care use did not differ greatly. Hospital usage was consistently greater among rural than urban elderly. (JAC)

Concludes that the mass media influence spelling usages and could be used as an effective tool in changing spelling patterns of the public. (RB)

Work request statistics have been tracked at the Praxair Information Resource Center (IRC) for nearly a decade. After a gradual and steady increase of work requests over the years, the work requested of the IRC reached a plateau in 1999 that lasted approximately 1 year. Work request statistics during the winter of 2000, however, indicated a shift…

Guidelines for improving the utilization of information by teacher educators have been developed as an outcome of a study of their use of a variety of information sources. (SA)

Educational institutions recognize that in the speeding decade of the Seventies they can ill afford to ignore the leadership potential of library personnel. In recognizing this potential, however, they are likely to expect and hold library management accountable for discretionary leadership as well as for the traditional, ministerial functions.…

The question of how a scholar can be induced to take advantage of computer technology and capabilities in his search for information is the subject of this paper. Students accept on-line bibliographic searching more readily than research workers. (6 references (Author/SJ)

The study indicates that librarians and audiovisual directors can provide inservice training to teachers which meets their individual needs and which results in fuller use of materials owned by the school (Author/MM)

Two services provided by the Boeing Co. Aerospace Group Library-Literature searches and reference/publication identification activities-were evaluated by written and oral surveys of the library's users. The survey technique and cost savings reported by the two studies are discussed. (2 references) (Author/NH)

The aim was to evaluate the extent of use of the Health Service and the extent to which the services were effective, and suggestions by the students about the services. (Author)

This paper discusses some of the more recent major user studies and examines their methods, findings, and conclusions. The appendix includes a brief bibliography of bibliographies of user studies. (Author/MF)

Since users' needs are never static, librarians must continuously evaluate existing services and make appropriate modifications or innovations--or else the role of the library will diminish and eventually be eliminated. (Author)

This article provides an overview of a new project for a long-range program of research to improve the quality of Federal technical library and information services. (MF)