Information and Communication Technology (ICT) has become an integral tool in enhancing library services worldwide. This article looks at ways technology is utilized at Massey University to bridge the gap between distance students and traditional library services. There are a variety of software providers, formats and implementation practices…

This article explains how the document management team (circulation and interlibrary loan) at the University of Maryland University College implemented Microsoft's SharePoint product to create a central hub for online collaboration, communication, and storage. Enhancing the team's efficiency, organization, and cooperation was the primary goal.…

Collaboration empowers everyone in different ways: in the school setting it brings partnerships with colleagues and relevance to the cycle of ongoing instructional improvement; in a regional setting it provides an understanding of the various facets that make up an exemplary library media program along with the challenges of the classroom. The…

Since the early 1990s, the Lloyd Sealy Library, where all four of this article's librarian-authors work in various capacities, has been providing the students and faculty of John Jay College of Criminal Justice with extensive electronic access to books and journals. In early 2009, the librarians at Lloyd Sealy decided to test a recent electronic…

Contemporary young people are engaged in a variety of information behaviors, such as information seeking, using, sharing, and creating. The ways youth interact with information have transformed in the shifting digital information environment; however, relatively little empirical research exists and no theoretical framework adequately explains…

The study aims to explore the professional activities, needed competencies and education/training needs of medical librarians in Pakistan. The following questions guided the study: what are the current professional activities of medical librarians in Pakistan? What is their perception of the competencies needed of medical librarians? And what are…

Purpose: This paper aims to analyse features and functions of indigenously developed web-based catalogues of academic, special and national libraries of Pakistan. Design/methodology/approach: The assessment of 16 OPACs is based on a 91-item checklist developed with the help of previous studies conducted in other countries. Findings: The paper…

Purpose: This paper aims to provide an overview of the published literature and current use of social software by libraries primarily in the UK and USA. Design/methodology/approach: The paper's approach is a literature review and desk research. Findings: Libraries are experimenting considerably in this area and many Web 2.0 applications have been…

Take a look around the bus or subway and see just how many people are bumping along to an iPod or an MP3 player. What they are listening to is their secret, but the many signature earbuds in sight should give one a real sense of just how pervasive digital audio has become. This article describes how that popularity is mirrored in library audio…

This article examines the public services component of digital and virtual libraries, focusing on the end-user experience. As the number and types of "places" where library users access library collections and services continue to expand (now including cell phones, iPods, and three-dimensional virtual reality environments populated by avatars),…

Of all the buzz words used in the school library media profession, "collaboration" evokes the strongest feelings--and not all of those feelings are positive. Some library media specialists are not convinced that collaboration is an essential part of their programs, yet collaboration seems to be essential in many other professions. In fact, there…

Many academic libraries rely on "Choice: Current Reviews for Academic Libraries" when making collection development decisions. This study examines holdings and use for books reviewed in "Choice," books designated by "Choice" as Outstanding Academic Titles, and the general collections for two groups of libraries. (Contains 12 tables and 3 figures.)

Academic libraries in Japan are well resourced by international standards, and support Japan's internationally recognized research capability well, but there are also ways in which they reflect Japan's strong bureaucratic culture. Recent changes to the status of national university libraries have seen a new interest in customer service, and…

According to "Library Journal's" latest annual book-buying survey of public libraries, e-service is at the heart of current efforts to maximize library use through more, and more direct communication with patrons. Nearly four out of five respondents report offering some sort of e-service to facilitate these conversations. This article presents…

This article features Chelsea District Library (CDL), Michigan, which claims recognition as the 2008 Best Small Library in America, an award sponsored by "Library Journal" and the Bill & Melinda Gates Foundation. The aggressively responsive staff of CDL has created a model for small libraries all over America. There, careful…