This study underscored the significance of company-paid professional development opportunities for higher education clerical support staff working in higher education facilities. Professional development constitutes an essential mechanism of continual education. It also facilitates the acquisition of innovative knowledge, an enhanced skill set,…

How can we best train student employees for public service roles? At UC Berkeley, as in many academic libraries, a student employee is the first person that a user will see when entering the library; they are the "face of the library." A positive interaction will set a positive tone for the user's library experience, while a negative…

There has been extensive research conducted into the plight of casual academic staff, the precarious nature of their work, their limited academic development opportunities, and their heightened risk of being positioned on the periphery of the workforce in academia. Institutions have attempted to mitigate this risk through the provision of academic…

This research argues that to increase information security awareness effectiveness in preventing data incidents, a learning mindset must be in place at the individual and organizational levels. The motivation for this research stems from the continued number of data breaches that are increasing in size and scope at an alarming rate, negatively…

The Fourth Industrial Revolution, which is a socio-technical, ideological, and rhetorical construction rooted in the neoliberal discourse that reflects key tenets of global capitalism, is believed to have considerable implications for the development of employees in advanced manufacturing environments. This paper aims to explore the ways in which…

The sudden outbreak of COVID-19 and its consequential lockdown led to the closure of tertiary institutions across the globe. The closure had severe implications by stopping academic staff from going to work and performing their jobs. However, to navigate the implication of the closure of tertiary institutions on teaching and learning, ICT and its…

The success of universities resonates with the employees who interact daily with external customers (Pongton & Suntrayuth, 2019). Many universities have altered or are trying to adjust to the fluctuating environment as they reorganize their structure and put more importance on improving their performance (Camilleri, 2021). Employee performance…

This study examined the perceptions of educators to determine if they felt that they were adequately prepared to teach in a high poverty school setting. The participants, educators from four school districts, completed a survey based on their perceptions of their own level of self-efficacy and preparedness to work in high poverty schools. The…

Background: Despite a global policy push toward the advancement of family- and community-based care, residential care for children and youth remains a relevant and highly utilized out-of-home care option in many countries, fulfilling functions of care and accommodation as well as education and treatment. Objective: As part of a larger project…

Historically museums have provided select introductory orienting materials in languages other than English to support a tourist base. Increasingly, museums are looking to increase their interpretive materials in other languages to provide linguistic diversity, and the institutional motivations for doing so are expanding beyond the needs of…

Early childhood education and care (ECEC) staff are central to promoting young children's development, learning and well-being. ECEC staff work in teams and the staff roles included these teams vary both across countries and within countries, for instance related to the size and location of ECEC centres. Initial education and ongoing professional…

We examined adult behavioral skills training (BST) for home-based therapeutic support staff (TSS) using a naturalistic developmental behavioral intervention (NDBI) with young children with Autism Spectrum Disorder (ASD) derived from Project ImPACT. We taught three TSS to use interactive strategies with online modules, in-vivo training, and ongoing…

This study examines the landscape of childcare providers (CPs) in Saudi Arabia, focusing on their pivotal role in supporting children's language development. While fundamental, understanding CPs' knowledge of child language development, self-efficacy, and professional training remains limited in this context. This study aims to provide a…

This study explores how Norwegian school leaders develop their capacity for instructional leadership, a leadership style that is strongly related to school effectiveness and school improvement across a range of national school systems. The concept captures important aspects of Norwegian school leaders' task preferences. To gain further insight…

Adults with intellectual and developmental disabilities (IDD) may engage in challenging behavior. These behaviors present challenges to support staff who often lack training in effective behavior management procedures. Behavioral skills training (BST) is an empirically supported method of staff training and has been used to teach support staff a…