The proliferation of information on the Internet introduces new challenges for educators. Although the Internet can provide quick and easy access to a wealth of information, it has virtually no quality control. Consequently, the Internet has rendered faculty more essential than ever as teachers of the analytic and evaluative skills students need…

Informal Reading Inventories (IRI) are often recommended as instructionally relevant measures of reading. However, they have also been criticized for inattention to technical quality. Examination of reliability evidence in nine recently revised IRIs revealed that fewer than half report reliability. Several appear to have sufficient reliability for…

Accountability and reporting mechanisms go hand in hand with government programs that promote workforce development. This chapter describes current practice in the United States and suggests how institutional researchers can help improve the process of documenting outcomes. (Contains 1 table.)

At the Archives Departementales des Pyrenees-Atlantiques, the encoding of more than forty legacy finding aids written between 1863 and 2000 is part of a program of digitization of the collections. Because of the size of the project, an external consultant, ArchProteus, has been brought in and specific management procedures have been put in place…

The Teaching Quality Enhancement Fund was established by the Higher Education Funding Council for England, UK, with the declared aims of enhancing the quality of teaching and learning and raising the status of teaching among higher education institutions. This paper considers the three strands of the initiative--subject, institutional, and…

This paper presents the first large study of public management quality and its effect on program performance. Using 5 years of data from more than 1000 Texas school districts, the authors measure quality as the additional salary paid to school superintendents over and above the normal determinants of salary. This measure of managerial quality is…

In the last decade, voluntary efforts by firms to reduce their environmental impacts have received increasing attention from both policymakers and scholars. This article discusses polluters' incentives to reduce their releases. In particular, using data from Canada's National Pollutant Release Inventory, it examines the impacts of conventional…

This paper considers the role of quality assurance in e-learning; reflecting on the conditions necessary for successful e-learning. It reviews some of the current international work on quality assurance in this area and goes on to consider the ways in which the quality of a process or activity can be assessed--focusing on the use of benchmarking…

Quality control policies towards Dutch vocational schools have changed dramatically because the government questioned examination quality. Schools must now demonstrate assessment quality to a new Examination Quality Center. Since teachers often design assessments, they must be involved in quality issues. This study therefore explores teachers'…

Education is a service with multiplicity of student interactions over time and across multiple touch points. Quality teaching needs to be supplemented by consistent quality supporting services for programs to succeed under the competitive distance learning landscape. ServQual and e-SQ scales have been proposed for measuring quality of traditional…

Over the past decade, investing in learning programs for young children has emerged as a central strategy in states' efforts to improve educational achievement and opportunity. This trend has been fueled by strong public support and a steady stream of research findings on the influence of the first few years of life on cognitive and emotional…

In 2004, the Legislature and the Governor of Washington State revised the roles and responsibilities of the Higher Education Coordinating Board (HECB). House Bill 3103 directed the HECB to establish an accountability monitoring and reporting system to determine how performance would be measured, set targets for achievement within this framework,…

Europeans lament that their universities are lagging behind those in the United States, while Americans worry that their academic leadership is threatened by complacency. Both groups, however, are missing the tectonic shift that will transform the map of higher education worldwide--the growth of universities in the developing world. Spreading…

Comments on an article by Dunst and Bruder. Service coordination was supposed to be one of the major jewels in the legislative crown for young children with disabilities and their families. The authors have cast their experienced eyes on the heart of the matter, which is the models of service coordination that sprang to life almost immediately…

This paper examines theoretical and empirical evidence related to primary teachers' subject knowledge in mathematics and considers the relevance of an audit of higher-level subject knowledge to the subject knowledge required for teaching primary mathematics. Questionnaires and interviews were carried out to determine the views of generalist…