Compares programs of the Southwark Consortium in London and Denver Options, Inc. in Colorado in the delivery of services to individuals with developmental disabilities. Identifies cross-cultural implications. (SK)

Describes the development of corporate intranets (internal computer networks) and their potential use in training. Discusses computer-based training and how intranets are presently used more as tools than as training delivery systems. Includes a list of Internet-based resources. (JOW)

Ideally, California education agencies should negotiate their best telecommunications deal, further reduced by discounting their (federal) E-rate and their California Teleconnect fund rate. In reality, many districts are not realizing these discounts, due to application, management, and accountability complexities. A new training program may…

Study identifies sources of support for consultation and barriers to this service delivery model. Analyzes responses to a consultation survey of 339 members of the National Association of School Psychologists. Results reveal that respondents feel qualified to provide consultation services. Major barriers to consultation include lack of time and…

Defines infotecture as a combination of design and engineering for course development and describes experiences teaching political theory classes for the Virginia Tech CyberSchool using the World Wide Web as the main method of course delivery. Topics include planning and implementation, administrative and technological constraints, and the use of…

We evaluated an outcome management program for working with staff to improve the performance of adults with severe disabilities in a congregate day-treatment setting. Initially, observations were conducted of student task involvement and staff distribution of teaching interactions across students in four program sites. Using recent normative data…

Social workers have become increasingly involved in providing family-centered services to families with infants and toddlers who have developmental delays. This study examined the perceptions of barriers to family-centered services of 22 family members and 20 services providers in one local services delivery system. A family-centered approach…

This article provides an Australian perspective on students with emotional and behavioral disorders (E/BD). Consideration is given to the cultural issues, structure of special services, identification procedures, delivery system, and types of services provided.

This article profiles the program delivery models, funding sources, and faculty demographics of 43 personnel preparation programs in 2002-03. It shows that there was an increase in the number of programs and fulltime faculty and a greater diversity of delivery models, although the number of tenure-track positions declined.

This article explores issues related to the delivery of leadership training courses by Western universities in developing nations. It argues that past theories, including cross-cultural perspectives, are too limited to comprehend the complexity of the processes involved. Instead it posits a more dynamic concept of intercultural understanding as an…

While there has been considerable discussion in the literature over the past 20 years about clinical service delivery systems, increased demand for services and increasing severity of presenting issues at college and university counseling centers, there have been few articles proposing new clinical service delivery systems to deal with these…

This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…

The "National Dropout Prevention Newsletter" is published quarterly by the National Dropout Prevention Center/Network. This issue contains the following articles: (1) Knowledge Is Power; (2) Individual Risk Factors; (3) Program Profiles; (4) 20th Annual At-Risk FORUM; and (5) Dropout Early Warning Systems (Jay Smink) Regular sections include: (1)…

People who live at the margins of society--those living with physical, psychological or cognitive disability, low literacy, low income, domestic violence, or discrimination--inhabit a large but often disempowered part of US society. Several fields, including social work, nursing, and adult education serve people living at these societal margins.…

Community colleges can use market surveys to better understand the delivery of library services from the standpoint of the end user. One such survey, LibQUAL+, measures library service in three dimensions: 1. Affect of Service (patron interaction with library staff); 2. Information Control (availability of needed resources and ease of accessing);…