Review of research methodologies used in studies of online public access catalog (OPAC) users finds that a variety of research methodologies--e.g., surveys, transaction log analysis, interviews--have been used with varying degrees of expertise. It is concluded that poor research methodology resulting from limited training and resources limits the…

Introduces this journal issue which is a symposium on the theory, methods, and applications of qualitative research in the field of library and information science. Highlights include a definition of qualitative research, models of qualitative research, distinguishing features of research practice, comparisons with quantitative research, and…

Reviews selected research on content-enriched access (including information components such as tables of contents and indexes) in information retrieval systems. It is concluded that well-selected content components and full-text materials in electronic systems must be linked with improved search methodologies, better interfaces, and greater…

The first of two parts, this article discusses concepts of value and establishes a theory of use-oriented value for information and information services. Examines the notion of value in philosophy, economics, and library and information services; explores the connection between value and relevance; and develops models of information use and…

Describes a survey that was conducted to ascertain how instruction librarians and other library professionals learn, assimilate, and utilize learning style theory. Results show that the majority of librarians are aware of learning style theory but are unsure of its validity or proper application in library settings. (Author/LRW)

The objective of this study was to reveal how the national economic recession has affected the nature and extent of support for tenure track librarians at Association of Research Libraries (ARL) member institutions. The authors surveyed 43 ARL Deans and University Librarians to discover the criteria for achieving tenure and the current…

This article presents an interview with Karen Glover of Georgia Tech, a key person behind the planning of the Access Services Conference held last fall, and now going into its second year. Glover started working in libraries as a part-time library assistant at her local public library during her high school years. She later became a Circulation…

Daylighting, a controlled architectural tool that influences users' perception and behavior, in university libraries and their influences on users' preference and satisfaction was examined in this study. The effects of daylighting in coordination with visual comfort, on university library users were measured in relation to four environmental…

This essay served as the basis for the opening keynote speech during the Library Assessment Conference in Baltimore in 2010. It set the stage by tracing the demands for accountability in the beginning of the century and outlining progress made. It provided important background and context for the following four keynote papers delivered by Megan…

This kit on planning systems updates a 1974 Management Studies Office Systems and Procedures Exchange Center (SPEC) kit in which developments in planning activities among Association of Research Libraries (ARL) were reviewed. At the time of the original study, in 1972, planning techniques and systems were a subject of much interest because rising…

This kit contains a collection of representative documents on performance review procedures in academic and research libraries. Multiple documents from the Pennsylvania State University Libraries include a management guide to performance evaluation, a memo on performance evaluation from the librarian, and forms and instructions for use of both the…

A library survey was conducted during February 1983 to ascertain the characteristics of the user population, user needs, and user satisfaction with library services in five science and technology libraries at the University of Texas at Austin, including the chemistry, engineering, geology, physics-mathematics-astronomy, and science libraries. A…

Though recent technological developments have promised solutions to the costly problems of expanding card catalogs and changing cataloging practices, at the University of California libraries the problems have been compounded by a desire to stay compatible with the changing conventions of the Library of Congress and by an increasingly stringent…

Describes a study that measures and analyzes the map collections of Association of Research Libraries (ARL) using data from 1984 and 1988. Size of collections and growth rate are examined, and a composite index is used to rank the map collections to determine whether maps receive the same attention as other materials. (14 references) (LRW)

Explores the number of dimensions needed to measure users' perceptions of library service quality based on data from the ARL (Association of Research Libraries) LibQUAL+ project. Results were consistent with a view that a single set of scores is one reasonable way to characterize user perceptions of library service quality. (Author/LRW)